Senior Product Manager, Travel

| Austin
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CLEAR’s mission is to strengthen security and create frictionless experiences for consumers. We believe you are you and by using your biometrics - your fingerprints, eyes, and face - we keep you moving. Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet or phone. Now in 60+ airports and other venues nationwide, you are your ID, credit card, ticket, reservation and more with CLEAR.

We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way. Recently named on CNBC’s Disruptor 50 List and winner of the SXSW Interactive Innovation Award, we're working tirelessly to create frictionless customer experiences for our 4+ million members across the country.

In the Senior Product Manager, Travel role, you will work in close collaboration with our GM, Travel and EVP, Operations to help define and build innovative identity-based experiences in the Travel category, which includes our flagship security checkpoint experience at airports and partner integrations with world-class travel brands. The role is co-located with our Travel engineering team in Austin, TX, but strong candidates based in New York City will also be considered.

What You Will Do:

  • Define CLEAR’s product strategy and roadmaps in the Travel vertical, in partnership with the GM of Travel and EVP Operations.
  • Represent CLEAR externally with strategic business partners to drive towards a shared product vision
  • Collaborate with Product Design to map out end-to-end consumer travel journeys
  • Collaborate with Product Design and Engineering to create thoughtful, frictionless user experiences
  • Player/coach for the Travel product team
  • Help drive the Product Team culture: ownership, communication, measurement, and innovation
  • Develop success metrics and drive a culture of continuous, data-driven improvements

Who You Are:

  • Bachelor's Degree in a quantitative field
  • 7+ years of experience in technology product management with track record of successfully driving initiatives from 0 to 1
  • Ability to drive alignment across senior executives, business leads and technical leads
  • Excellent written and verbal communication skills, including presentations to C-Suite executives
  • Passion for learning new things and driving innovation
  • Obsession with the customer experience
  • Strong interest in the Travel category
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

We're in a fabulous co-working space that has a ton of perks + community support! Huge plus: dog friendly + community networking events + happy hours!

An Insider's view of CLEAR

What projects are you most excited about?

Everyday I get to work on products that give time back to our customers; we leverage biometrics to let you be you so there’s less time spent in line. And as the technologies we use at Clear become more ubiquitous, we are on the forefront of ensuring the safety of our customers’ data and quality of their experience at every turn.

Kerry

Full Stack Engineer

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

Chief of Staff

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

What are CLEAR Perks + Benefits

CLEAR Benefits Overview

As a customer-centric culture, our goals are driven by anticipating and solving for our customers’ needs. Considering our team members are the ones who make it happen every day, we are equally focused on our team members’ needs. We believe that leading a full life is the key to happiness and success.

Culture
Daily stand up
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
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