Duo Security
Our mission is simple: democratize security by making it easy and effective for everyone to use.
Austin, TX
Remote

Sr Product Manager, Zero Trust - Duo Security

| Remote
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
What you'll do...
As a Senior Product Manager for Zero Trust, you will help lead Duo's Zero Trust security platform. You will be responsible for delivering secure access to applications, ensuring visibility and health of devices, while taking advantage of contextual information available from Duo and Cisco security products. You will also make it easy for our customers to deploy the Duo Security platform.
Product Managers play a highly visible role in the company and are critical to the development and execution of Duo's product strategy. As PM's, we are responsible for delivering the best experience for our end users. As the product expert you must excel at prioritization, collaboration and communication, while being accountable for measuring quality and adoption.
You will be responsible for defining and executing on Duo's Zero Trust strategy, optimizing the product to meet the needs of our security buyers, while reducing the burden on IT Admin and end users. You'll be working with engineering, Cloud SecOps, AppSec and Design teams to ensure quality, security and usability of the service.

Skills you have...
You have at least 6 years of product management experience with at least 4 years of B2B SaaS experience, and...
  • Bachelor's degree preferably in the fields of computer science, engineering, design or mathematics.
  • 5 years of security industry experience
  • Experience in authentication, identity & access management, cybersecurity, cloud applications, device management systems, access security and/or zero trust solutions.
  • Align with industry analysts to evaluate use cases in Forrester and Gartner zero trust related areas.
  • Creates alliances to develop an offering of exceptional design, quality, and experience and jointly improve our competitive advantage.
  • Prioritizing work and owning a strategic roadmap for integrations for zero trust use cases.
  • Experience in B2B sales enablement, and assisting with cross-selling to enhance customer experience
  • Experience with design or design research, and a history of building strong relationships with designers and engineers to deliver SaaS solutions that solve complex problems
  • Ability to understand and contribute to conversations about technical architecture and/or API design guidance and direction
  • Strong presentation and leadership skills
  • Track record of successful delivery of complex projects
  • Excellent verbal and written communication skills, and the ability to articulate positioning and technology
  • Ability to prioritize numerous tasks and use data to drive decision making
  • Awareness of compliance requirements and standards - PCI, PII, ISO 27001, NIST, FedRAMP.
  • This position will eventually require up to 20% travel to customer and Cisco locations (when it is safe to travel).

3 Reasons why you should apply...
  • You possess a highly driven and entrepreneurial personality, with an ability to get stuff done while having a sharp mind and eye for detail.
  • You have a solid understanding of the problems IT Administrators face, either by direct work experience or building products that IT Administrators use on a daily basis.
  • You are passionate about solving real customer problems by bringing customer context directly to stakeholders.

This job may not be for you if...
  • If the pace of a fast-moving, growth phase startup makes you uncomfortable, or if you need a lot of well established policies and procedures before you can make decisions and drive results, this might not be the best role for you.
  • If you don't have any familiarity with at least one of the following: SaaS, endpoint management, network operations, IT security, mobile device management, cloud operations, application security, or identity and access management.
  • You are not comfortable communicating with multiple stakeholders, both internal and external, on an ongoing basis to keep perspective with customers and share it with your peers!

Does this sound like it was written for you?
Excellent! Please apply and let's explore this together.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
And if this role is exciting to you, we encourage you to apply even if you don't meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.
#LI-Remote
Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
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Where we are

Duo's Austin office is located in the heart of downtown.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are Duo Security Perks + Benefits

Duo Security Benefits Overview

We like to keep everyone happy and healthy. From financial security to personal growth, we're here to support you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Duo Security

How does your team reward individual success?

It can be as quick as some karma in Slack. We do team appreciations at the start of team meetings and Cisco has connected recognition which allows individuals to recognize the great work someone has done along with a monetary award, from $25 on up! We also celebrate life with team members, for example throwing a virtual baby shower!

Hector

Senior Engineering Manager

What's the biggest problem your team is solving?

Our cross-functional team of data scientists, software engineers, and designers, as well as product and security experts is building an intuitive adaptive authentication system. We’re moving past basic rule-based approaches to create a dynamic experience that people will love for keeping them secure while staying unobtrusive.

Brian

Head of Data Science and Engineering

What are some things you learned at the company?

Early on, I thought that success in the security industry was attributed solely to people's ideas or intellect. Since then, I've learned that the most important thing to have in any industry is empathy. Without empathy, you can't build a product that people will love or a place that people will want to work. Empathy is a foundation for success.

Olabode

Senior Data Scientist

What is your vision for the company?

My overall vision is to provide mechanisms for the business to build simple, safe and secure products that our customers and partners intrinsically trust. It is my belief that when we empower our teams and stakeholders to creatively work together instead of falling on process and procedure for the sake of it, our creativity opens to new heights.

Amanda

Head of Product Security

What makes someone successful on your team?

Success for us is taking the road less traveled to achieve better results, meaning we look for teammates who bring perspectives from all walks of life and who are not afraid to use their voice. We believe this combination results in good outcomes because we end up paving our path to success with a diversity of thought.

Amanda

Internal Communications Manager

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