Sr. Product Manager

| Austin
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ePayPolicy is the leader in e-payments for the insurance industry. We’ve built a payments platform to enable all of our market segments to easily track, report, and send / receive payments to anyone at any time. By way of our cool inventions, we empower our clients to speed up receivables and bind business faster throughout the insurance purchasing process. We integrate with over 12 different industry management systems, and our clients immediately notice the ease-of-use purchasing experience and boosted productivity. Trusted by over 4,000 clients nationwide, ePayPolicy makes insurance payments super easy.
 

We’re based in Austin, TX and have clients in all 50 US states with plans to include Canada this year. 45 team members proudly boast of a successful 2020 with exciting plans to come in 2021. Founded in 2014, we have the support and backing of Serent Capital, one of the top private equity firms in the US that invests in high-growth software and services firms and manages over $2B in committed capital. 


Job description
We are looking for an experienced Sr. Product Manager with a passion for driving new products and product capabilities from initial concept to successful delivery and market adoption. At ePayPolicy, features get deployed in a matter of days or weeks from ideation and we gather feedback and adjust as needed just as quickly.
 

The ideal candidate will identify compelling market opportunities, and drive a product strategy to match. You will function as a primary SME (subject matter expert) on the product and its target market. You will understand the competitive landscape from strategy to functional capabilities and work with Marketing to outline key deliverables for campaigns and collateral.

Responsibilities: 

  • Guide the overall product roadmap and write user stories as needed
  • Interface with clients on a daily basis to understand their needs and prioritize work for the development team
  • Train the sales, marketing and support teams on new features
  • Provide UAT for new features to ensure they meet the acceptance criteria
  • Guide developers through the integration process of working with our APIs
  • Make sure there is no bloat in the platform by effectively measuring all stories for impact before they go into the backlog

Requirements:

  • At least 5 years of running a product backlog for a SaaS environment
  • Love and passion for creating an amazing user experience
  • Understanding of RESTful APIs and their standards
  • Experience working with clients and technology partners
  • Experience leading scrum practices
  • Desire to work in a small, fast-paced environment
  • Great communication skills
  • A strong desire to push the limits of the product
  • Experience in the Payments Industry
  • Previous experience as a developer (preferably in .NET)
  • Strong desire to improve the efficiency of our clients’ operations through new features on the roadmap

Bonus Points:

  • You’ve attempted to launch your own products 
  • You’re entrepreneurial and a self-starter
  • Experience working in SaaS and or Finance 
  • You have a sales and revenue-driving mentality


Why ePayPolicy:

  • Competitive salary
  • Comprehensive benefits package with employer-paid basic life and disability premiums
  • 401K
  • Unlimited PTO
  • Company-sponsored quarterly “ePayItForward” initiatives 
  • Supportive and inclusive company culture with a focus on work/life balance
  • Fully-stocked kitchen; safety protocols in place for those that choose to work onsite
  • Free lunch stipend for those working onsite
  • Open communication (We won’t box you in! If you have a cool idea for a product improvement or a suggestion on how to improve the customer experience, let’s talk about it. We value everyone’s ideas and opinions.)
  • Huge opportunity for growth 

 

While some of our team is still working remotely due to COVID-19 guidelines, this position is for local Austin-area candidates only. We expect some level of in-person collaboration as we transition back to the office over the next few months. 

 

ePayPolicy Hiring Practice

We value diversity at ePayPolicy. The company will hire, recruit, and promote without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every member of our team. 


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • CanvaDesign
    • TrelloManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • PipedriveCRM
    • MailChimpEmail
    • SendGridEmail

Location

The office sits in the shadow of the Pennybacker bridge, with access to and amazing views of Lake Austin.

An Insider's view of ePayPolicy

What’s the vibe like in the office?

The vibe here is extremely friendly and laid-back, while still promoting getting things done. Everyone gets along well, and plays off each others strengths.

Tyler

Application Developer

What's the biggest problem your team is solving?

Since we have such strong client acquisition from trade shows and inbound leads, we're working on maximizing our outbound floor plan to make it as strong as possible.

Keith

Team Lead

How has your career grown since starting at the company?

My three years here has been ridiculously awesome. I started in Customer Support part-time, and today I am involved in just about every area of the business.

Nathan

Team Lead

What unique initiatives do you have that encourage innovation?

We have a saying at ePayPolicy that goes like this. "The best idea wins. So who has it?" We encourage everyone to question why we do things the way we do and offer other solutions. We believe a collaborative environment brings out all of our best ideas.

Todd Sorrel

Co-founder

How do you collaborate with other teams in the company?

I collaborate with the marketing team, mostly. When they get inbound leads they send those my way, so our work really goes hand in hand.

Morgan

Inbound Product Specialist

What are ePayPolicy Perks + Benefits

ePayPolicy Benefits Overview

ePayPolicy offers comprehensive health and wellness coverage, and unlimited paid time off. We invest in and give back to our community with our #ePayItForward initiatives. As we've more than doubled in size since March 2020 (yes, just as the pandemic took over!) we've kept our teams engaged while working remotely and transitioning back to our brand new office space right on the shores of Lake Austin. A fully stocked kitchen and monthly team lunches (held safely!) keep us running and continuing to be the best in our industry. Join our resident yoga instructor for daily sessions to keep mind and body aligned.

Culture
Volunteer in local community
ePayPolicy volunteers at Austin Mobile Loafes & Fishes. Mobile Loaves & Fishes provides food & clothing & promotes dignity for our ... prepared feeding program to the homeless and working poor.
Partners with Nonprofits
We've partnered more recently with an organization called USupplies to provide back-to-school materials to kids who will be learning remotely at the start of this year.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Online course subscriptions available
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