Strategic Product Consultant at Procore Technologies

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Job Description

Procore is looking for a Strategic Product Consultant (SPC) to support the external specialisation of our product lines in the ANZ region. In this national role, you'll work on implementations across major construction companies Australia wide. You'll serve as a critical resource to Procore's Customer Successteams collaborating across all product lines, standardising processes and driving communications and best practices. You'll onboard, train, mentor, and foster positive team culture. Successful candidates are
technology enthusiasts and promoters of modernising the construction industry.
 
This position will report to the Manager, Solutions Consulting and will be based in our Sydney office. This role is 80% customer-facing (in person or Zoom) with the expectation of interstate travel and limited trips to New Zealand per Covid travel safety regulations. We're looking for candidates to join our
team immediately.
 
What you'll do:

  • Translate customers' current business processes into Procore solutions
  • Train customers, field teams, and management level staff
  • Partner with Implementation Managers to develop customers into Procore experts and evangelists through training and consultation
  • Conduct group training webinars and in-person sessions to educate customers on Procore tools
  • Leverage knowledge of the construction industry to improve customer business processes within Procore and across the customer's entire organisation
  • Provide the highest level of service and education to Procore's customers through clear and effective communication
  • Collaborate with all levels of the Procore organisation to develop best practices, connect customers with Product Managers to further customer success, and drive Procore's evolution as a market leader
  • Develop a mastery of Procore's product offerings, business model, services, emerging technologies, and Customer Success best practices
  • Foster a positive team culture by mentoring and collaborating with fellow team members
  • Up to 50% travel to customer sites (may include domestic and international), industry events, and other Procore offices

What we're looking for:

  • Procore or Construction professionals looking to transition into a fast-paced software training and advisory role
  • 5+ years of experience in the construction industry is preferred; Bachelor's degree is preferred
  • Previous experience conducting presentations, mentoring, and managing
  • Experience with Procore platform is preferred
  • Extensive knowledge of the construction industry is required
  • Recommended experience managing a project's:
    • RFI & Submittals Management Process
    • Drawing & Spec Management Process
    • Documents & Photos Management Process
    • Construction Financial Management Process
    • Tender Management and Pre-construction Processes
    • Scheduling Management
    • Change Management

Additional Information

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. 

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

We will provide further details during the interview process on the proposed contractual arrangement and relationship you will have with Procore if you are successful in applying for this role.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore Austin is the second largest of our offices, occupying six floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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