Technical Product Manager

| Austin
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About Zello

Zello builds technologies that connect and protect frontline workers, a staggering 80% of the global workforce. With over 150 million users, we turn any phone into a walkie talkie and provide a complete communications ecosystem for frontline organizations. We’re the industry leader, helping transportation/fleet management organizations, retail associates, paramedics, nurses, hospitality workers, and construction crews stay connected and get work done! As a company, Zello is bootstrapped, has strong product-market fit, and is now accelerating its growth across a multi-billion dollar market.

The job

We are looking for a successful product manager with a strong technical background to join our team. You'll use your curiosity, empathy and deep interest in modern technology to drive product innovation across company boundaries. This is a highly dynamic role spanning across engineering, product, business development, and product marketing. Being part of a small team from day one you'll create meaningful impact through applications that support thousands of customers and millions of consumers every day.  

You'll begin with the best and most popular product, proven technology working at scale, and a successful team. "Magic" sign in using SSO simplifying a day of a retail associate, a reliable and affordable radio gateway enabling communications for a rural fire department, and a voice assistant available to field workers via Zello are some of the examples of experiences you'll deliver. You'll own Zello product connection to the ecosystem of supplementary software, services, and hardware products to create a winning combination. 

What you’ll do
  • Serve as liaison between Zello ecosystem partners and Zello team
  • Contribute to the product strategy, objectives and key results
  • Prioritize ideas and projects based on qualitative and quantitative product data, market and competitive research 
  • Identify product opportunities based on current technology trends 
  • Drive product delivery with an amazing development and design teams
  • Define and track metrics to measure product health and success
  • Continuously communicate with users, customers, partners, and internal stakeholders, motivate and inspire people around you
What you’ll bring
  • 5+ years of product management experience preferably with B2B or developer platform products
  • Proven track record of creating successful solutions to hard problems
  • Strong technical background and analytical mindset supported by experience making data-informed product decisions and measuring success
  • Excellent written and oral communication skills. You are comfortable talking to end users, executives and developers alike
  • Conscientiousness and attention to detail
  • Computer science or engineering degree or equivalent professional experience #zr

At Zello, we're looking for people with honesty, grit, and a strong desire to serve frontline workers. We hire for potential and passion over checking every qualification box. We pay generously, offer equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to sabbaticals after a few years of service. Join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective CLanguages
    • TypescriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ElectronFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • AmplitudeAnalytics
    • Mode AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • ZoomInfoLead Gen


Downtown Austin on W 6th, with quick highway access. Directly across from Mean Eyed Cat and El Arroyo, there’s always somewhere for lunch or drinks.

An Insider's view of Zello

How would you describe the company’s work-life balance?

Zello’s work life balance is definitely work hard, play hard. Each of us does our part of building the collective together but we also take time for ourselves. Zello acknowledges that we’re people and that we have lives outside of work so there’s a great focus on making sure that there’s a balance between the personal and the professional.


Business Development Representative

What is your vision for the company?

Zello’s purpose is simple: to enable the power of the human voice. Voice brings people together for the greatest good. Zello’s service protects the value carried in tone, inflection, articulation - the power that conveys a sense of urgency and builds trust.We believe there is no more efficient or empathetic form of communication in today’s digital


Chief Executive Officier

What’s the vibe like in the office?

I enjoy my work, but I enjoy interacting with my coworkers most. They are all intelligent, quick-witted, and hard-working. Even though I can see how hard everyone works, the vibe of the office is still laid-back compared to other places I’ve worked.


Backend Software Engineer

What are Zello Perks + Benefits

Zello Benefits Overview

We’re a technology that functions seamlessly so frontline workers can get the job done. We view benefits in the same way: you shouldn’t be worried about healthcare or where and when you work while you’re doing a great job. It's all about practicing your craft. We give you the resources and support to do what you do best the best way you can do it.

Our team-building events, from destination hackathons to weekly happy hours, are essential to our culture. We offer a large open office plan that encourages transparency and makes it easy to collaborate and create a work product that matters.

We also focus on giving our employees everything they need to maintain a work-life balance. 100% paid health insurance. Work-from-home days and the possibility to be remote. Flexible hours. Unlimited PTO. All of these benefits help us attract and keep the very best, so that we can be the best.

Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Zello covers 100% of employee dental insurance through Blue Cross Blue Shield. We also cover 50% of the cost difference for employee spouses and dependents.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with an allowance for glasses and contact lenses.
Health Insurance Benefits
Zello covers 100% of employee health insurance through Blue Cross Blue Shield. We also cover 50% of the cost difference for employee spouses and dependents.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Zello's 401(k) retirement plan offers a broad selection of stocks, bonds, and international index funds to choose from.
401(K) Matching
Zello's 401(k) retirement plan matches employee contributions up to 4% of their annual base salaries, with immediate vesting for matched contributions.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Zello offers up to 12 weeks of paid leave for parental leave
Flexible Work Schedule
Zello offers flexible work hours, so you can work when you're most productive.
Remote Work Program
We're all working from home during the pandemic, but look forward to being together in the office again when it's safe!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Zello's unlimited vacation policy allows employees to take off as many days as they need.
Generous PTO
Eligible employees get 30 days of paid sabbatical after their first 5 years of working at the company. Employees who elect to take their sabbatical later than their 5th year get even more time off!
Paid Holidays
Zello offers all employees paid time off to observe major holidays.
Paid Sick Days
Zello believes in taking care of its employees, which includes paid sick days as needed.
Perks & Discounts
Casual Dress
Zello's casual dress code includes jeans every day of the week.
Company Outings
Zello holds quarterly paid team events and two destination hackathons a year.
Stocked Kitchen
Zello has a fully stocked kitchen including unlimited snacks, coffee, and tea.
Some Meals Provided
When we're in the office, we love to have team lunches on Wednesday. Zello provides these for free to employees!
Happy Hours
Zello holds weekly paid happy hours to allow employees time to bond and relax together.
Zello employees don't worry about where they will park - we provide parking in the attached garage of our downtown office.
Relocation Assistance
Relocation Reimbursement Assistance is available for approved roles.
Professional Development Benefits
Continuing Education stipend

Additional Perks + Benefits

In addition to all this, we also get to enjoy a lovely outdoor patio with views of the downtown skyline, a place we love to go to get together and share happy hour drinks on Fridays! And last but not least, we take the whole company periodically for hackathons - the last one was in Cancun!

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