About Brightpearl

Come join one of 2021’s Best Places to Work in the heart of downtown Austin. Brightpearl is the number one digital operations platform (DOP) for brands and retailers. We manage everything ‘after the buy button’ so that our customers can focus on growing their business. “People First” is one of our core company value, so before we get too into your day to day, here’s a taster of what we bring to the table:

• The opportunity to work with talented people
• A transparent leadership team
• Flexible working and generous holiday allowances

And that’s not all. Check out our perks and benefits to see what else we offer!

About the Role

This is an ideal role for someone that is looking to take their sales experience to the next level and mentor a team of new reps just starting their careers. This position will work closely with vertical leadership and sales management to generate net new leads and qualify incoming leads. In addition to developing and implementing an inside sales training program, you will be responsible for running day to day operations of the team, developing creative incentive plans, and motivating and mentoring the BDRs, while simultaneously building their skills and increasing their level of responsibility.

Your Day-to-Day Life

• Onboard and manage a team of Business Development Representatives with a focus on building inside sales skills including prospecting, lead qualification, objection handling and appointment setting.
• Deliver a training program to onboard new inside sales team members.
• Provide daily operations management of inbound and outbound call response and lead qualification functions.
• Create product, sales, and business function training programs.
• Coordinate marketing (direct Email, ABM, Linkedin, Webinars, advertising, etc.) activities with Marketing organizations.
• Responsible for coaching, performance management, and career development of staff.
• Refine and critique the BDR team’s Brightpearl sales pitch.
• Support BDRs, as required, during their rotational assignments and early stages of the sales cycle: lead generation, qualification, and evaluation.
• Update and manage the BDR playbooks.
• Create and manage system excellence with the BDRs to keep our prospect database up to date.
• Provides support to Marketing, Sales & Partner programs.
• Create and develop new programs and campaigns in conjunction with Marketing and Sales. Execute programs and campaigns with limited guidance.
• Manage day-to-day schedules of the team.
• Serve as an active coach through call shadowing and providing ad hoc feedback sessions.
• Prepare BDRs for regular reviews with the senior management team.
• Acquire and maintain a working knowledge of the complete capabilities of Brightpearl's offerings.
• Set expectations with senior sales management through timely and accurate forecasting, pipeline and sales activity/program metrics reporting.
• Motivate individuals to succeed through impassioned leadership, coaching, creative sales incentives, and broadcast of results.
• Develop incentive plans and SPIFFs to foster a competitive and collaborative team environment.
• Drive program and participant success; investing in the success of the team and going above and beyond to mentor a team of individuals.
• This position will be required to work in the Austin office post Covid.

Requirements

About You:

• Strong background in inside sales and/or sales management required
• Intelligent, motivated and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
• Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
• Inspires a team focused and collaborative environment
• Passion for coaching and mentoring emerging sales talent
• Experience giving both positive and constructive feedback
• Completely invested in driving both individual contributor and team success
• Desire to work in tech industry with a growing company
• Excellent organizational, prioritization, and time management skills
• Focused on driving a team to collective lead generation quotas/goals
• Ability to create and track individual and team metrics
• Creative self-starter
• BA or BS degree required
• Must be in Austin or willing to relocate
• We are not sponsoring visas at this time

Benefits

Brightpearl Perks:

• Join one of Austin’s Best Places to Work 2021
• Competitive compensation package: salary, medical benefits, 20 days of annual PTO and 12 Holidays and Your Birthday

Right now, we’re all doing our part to flatten the curve by working from home, but whenever its safe to return to the office, we offer:

• Stocked kitchen with snacks and beer on tap
• Work downtown Austin in an open and vibrant workspace
• Enjoy frequent Company events, team building activities and after hour socials
• We’re an energetic and inclusive organization
• We believe in promoting a healthy work-life balance and support remote working with management approval.
• Check us out on Built In Austin to get more of an insight on what it’s like to work with us!

Ensuring a diverse and inclusive workplace where we collaborate and learn from each other is core to Brightpearl’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a supportive place to work.