Implementation Manager at Iodine Software

| Austin
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Implementation Manager

Services – Austin, Texas

 

Iodine Software equips healthcare teams with the most innovative tools to solve some of their toughest problems in clinical documentation. By leveraging new technologies like Natural Language Processing, Machine Learning, and Artificial Intelligence, our platform drives significant improvements in how hospitals document patient health conditions, in turn positively influencing team performance and patient outcomes.

 

Our client base is growing rapidly, and we need talented, dedicated individuals to help drive our continued success. Our Implementation Managers are responsible for the success of our customer deployments. They are tech-savvy, resourceful individuals with the ability to make quick connections and foster client relationships at all levels of an organization, from executives to end-users. If you are passionate about problem solving, focused on driving results, are a respected collaborator, and consider yourself a technologist at heart, this position may be right for you.

 

What You’ll Do

 

  • Serve as both project manager and technical expert on implementations of Iodine Software solutions
  • Synthesize and understand complex data sets from new clients and ensure client information is mapped to the Iodine system
  • Configure, test, and deploy hosted customer implementations of our software
  • Assist in the deployment of upgrades of our software for entire client base
  • Collaborate with product and engineering teams to continuously improve the offering
  • Partner with client success team to ensure solutions are aligned with long-term strategy
  • Lead customer calls and meetings
  • Identify dependencies and communicate consistently with project team to ensure smooth & timely deployments
  • Provide ongoing business and technical support to existing customers
  • Work with marketing, development, and sales as needed to continuously improve customer satisfaction

 

What You’ll Need

 

  • Bachelor’s degree from a relevant program, with strong record of academic achievement
  • Minimum 3.0 GPA
  • Strong attention to detail, highly organized with an absolute focus on quality
  • 1+ years’ experience with software implementations
  • Proven track record of managing multiple, competing priorities while consistently exceeding goals
  • Advanced Excel skills
  • Knowledge of XML, SQL, HTML and Java strongly preferred; HL7 experience is a plus
  • Outstanding oral and written communication skills
  • Proven ability to adapt to different environments, build strong relationships, and influence others positively
  • Demonstrated ability to manage multiple work streams simultaneously and efficiently
  • Team player DNA with a desire to solve for the interests of our clients and of our business
  • Positive, self-starter attitude with desire to exceed expectations and ability to work extended hours when necessary
  • Attention to detail, highly organized, with an absolute focus on quality of work
  • Ability to travel up to 15%, if necessary

 

What You’ll Get:

 

This is a unique opportunity to join a close-knit, rapidly growing team and help us build and scale our services organization. You will be learning the latest technologies that are pushing the boundaries of our industry and impacting the way medical teams document patient health conditions. You will be a first point of client contact, directly influencing the way clients experience our product and our team. You will interface with all aspects of the business and have exposure to many learning opportunities – from implementation management to machine learning analysis to software development.

 

See Something, Do Something

 

At Iodine, we are incredibly privileged to be entrusted with an enormous amount of Protected Health Information (PHI) amounting more than 90 million lives. Inherent to our culture is the need to live up to that trust in everything we do. Security is a primary responsibility shared by every Iodine employee and we expect everyone to honor that responsibility. That includes abiding by our security policies, being constantly vigilant to possible risks to the privacy and safety of the information given to our care and bringing forward any concerns about security.

 

 

You must be currently authorized to work full-time in the United States on a permanent basis.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • VueLibraries
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • KafkaFrameworks
    • KerasFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • Promoter.ioAnalytics
    • AskNicelyAnalytics
    • AxureDesign
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM

Location

We are conveniently located right off of Far West and Mopac just one exit away from Anderson Lane where there are endless food options.

An Insider's view of Iodine Software

How would you describe the company’s work-life balance?

Iodine has hit the nail on the head when it comes to work-life balance, especially now as we navigate working remotely during the COVID-19 pandemic. Our CEO & leadership team continue to have weekly check-ins to make sure we are all feeling that balance & told all employees to take 1/2 days on Fridays to ensure we are taking time to fully recharge!

Andrea

University Relations Program Manager

What does career growth look like on your team?

The market development team is geared towards continual learning and diverse experiences - not just in sales, but across the entire company. This unique opportunity allows us to identify where our interests and skills lie and prepares us for an eventual transition into new roles. We are able to grow alongside the company, which is very rewarding!

Katie

Market Development Associate

What are Iodine Software Perks + Benefits

Iodine Software Benefits Overview

Iodine offers a comprehensive benefits package including medical, dental and vision along with basic term life insurance. We also offer many other optional perks like pet insurance, voluntary life insurance as well as a 401K plan with company matching!

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Iodine employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Iodine Offers both Short and LongTerm Disability benefits. Short Term covers 60% of weekly income up to $2300 weekly and Long Term covers 60% of monthly income up to $10,000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy offers 3 reimbursement options to best fit your needs.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Iodine provides employees with a 401(K) matching plan managed by Voya. We match 50% of contributions up to 3% of an employees annual gross pay.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Stocked Kitchen
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
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