Why OJO? 

OJO Labs was founded on the belief that complex decision making could be made better through the fusion of machine and human intelligence. Our company has developed a unique, AI-based technology that combines natural language processing, machine learning, and human support. The offering allows for consumers to gain a better understanding of the market as well as their own wants and needs prior to interacting with an expert.

The first big decision we’re tackling is homebuying and selling. We are building an end-to-end real estate platform which provides consumers personalized guidance throughout their journey, readying them to make meaningful connections with experts. In addition, we provide brokers, agents, and loan officers warm and informed introductions to consumers, along with the tools to support a best-in-class experience.

As part of our team, you’d be helping to build technologies that will significantly advance the world’s largest consumer industries while setting a new standard for engagement between people, information, and companies.

Why OJO?

We’re on a mission to empower people to make better decisions through the fusion of machine

and human intelligence. We’re solving some of the biggest problems troubling the modern

consumer experience. Through our unique, data-driven AI platform, we’ve introduced a fresh

approach to the way people make important decisions. As part of our team, you’d be helping to

build technologies that will significantly advance the world’s largest consumer industries, starting

with home buyers in the real estate industry.

We hope to have an opportunity to meet you, learn about your experience and introduce you to

the OJO team.

Role Basics

At OJO Labs, you will be part of the team that brings our products and services to customers!

You'll build close relationships with various internal teams to find creative, sustainable and

scalable ways to introduce OJO's products and services to the world. You're on the front lines

working with customers across the real estate, mortgage and home services industry striving to

redefine how consumers buy homes.

What You Will Do:

• Lead deployment of products and services for customers through development, fulfillment and maintenance of project plans.
• Proactively communicate with customers/stakeholders during the fulfillment process and effectively manage expectations.
• Develop and maintain a high level of competence in all of our product lines.
• Establish and maintain a positive relationship with our program and product teams.

What we need from you:

• Bachelor’s degree in business administration or similar field
• 2+ years experience in Project or Account Management
• Proven history of high-touch customer service and a passion for providing incredible experiences
• Excellent communication and problem solving skills; track record of explaining complicated situations to both technical and non-technical audiences.
• Ability to create and present information succinctly
• Ability to manage competing priorities and tasks to provide the best possible customer experience
• Demonstrate high attention to detail and ownership
• Demonstrate ability to coordinate cross functional teams to accomplish goals as well as the flexibility to solve challenges as they arise

What do we have to offer?

• You get to work with the best of the best
• A collaborative, respectful environment where your voice will always be heard
• Competitive Salaries
• Equity
• Unlimited/Open PTO Policy
• Hip SoCo Austin Office
• Dog-Friendly Workplace
• Commuter Stipend or Free Parking
• Optimum Workspace Subsidy
• 70% Coverage of Employee and Dependent Health Premiums
• Promote from Within Philosophy
• Volunteer Program
• Many More – We have a whole team dedicated to making OJO an awesome place to work!

OJO is an equal opportunity employer committed to fostering an inclusive, innovative

environment with the best employees. Therefore, we provide employment opportunities without

regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or

expression, sexual orientation, or any other protected status in accordance with applicable law.

OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.