Learning & Development Program Manager (Sales Enablement)
Who We Are
At SecureLink, we take our jobs seriously, but ourselves - not so much. We're a results-driven team that isn't afraid of a challenge and understands the team effort required to accomplish something great. We're also people-oriented, so respect, teamwork, collaboration, and culture are some of our top priorities.
When you work for SecureLink, you're making a difference. As the industry leader, it's our mission to secure the most critical systems and highly sensitive data of organizations around the globe. SecureLink provides security, privacy, data governance, and compliance solutions for companies across multiple industries, including healthcare, critical infrastructure, manufacturing, government, legal, and gaming. Whether you're helping organizations implement secure third-party remote access, developing innovative solutions using the most advanced machine learning and artificial intelligence tools and approaches, providing mission critical support or contributing to our sales and marketing efforts, you're making the world a more secure and safe place while working at SecureLink.
Our Vision
At SecureLink, we value authenticity over perfection. We know that coming as you are can feel unsafe in some work environments. SecureLink employees are working to create an empowering environment for everyone. We are committed to the ongoing examination of our practices, candid evaluation of our own biases, data-informed improvements, and respectful forums for voicing our honest perspectives and feedback. We foster a workplace environment marked by creativity, collaboration, and most importantly, kindness. Different ideas, perspectives, and backgrounds create a stronger and more creative work environment that delivers better results.
We embrace differences and do not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital/family status, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation, neurodiversity, socioeconomic background or any other characteristics that make us unique.
To demonstrate our commitment, SecureLink:
- Uses "blind" resume submission, meaning hiring managers cannot see information that could imply a candidate's gender, ethnicity/race, etc. until they have provided feedback on a candidate's qualifications;
- Transparently reports diversity trends to SecureLink's employee base and continues to develop additional mechanisms for transparency and accountability;
- Established and implemented a calendar of recurring/ongoing training regarding diversity & inclusion, unconscious bias, and prevention of sexual harassment;
- Implemented the writing tool, Ongig, as a means for evaluating the language we use and identifying ways to make our job descriptions and other communications inclusive for a wider audience.
Choose Where You Work
At SecureLink, we believe trust is an essential ingredient for building productivity in the workplace. We want to ensure all our employees feel both safe and productive. Our employees have the option to work 100% remotely, 50% remotely, or 100% from our physical offices located in Austin, TX, and Nashville, TN.
Remote work can currently be supported for employees residing in the following locations: AR, CA, CO, FL, ID, IL, KY, MD, MI, MN, NY, OH, PA, TX, TN, VA, WA.
What You'll Do
The Sales L&D Program Manager is responsible for designing a continuous learning and sales enablement program. In this newly created role, you will work directly with our sales leadership team to take ownership of our sales onboarding programs, develop ongoing coaching initiatives, and create an environment that enables our team to become the best in the business. You must have exemplary knowledge of sales process implementation, execution, reinforcement and refinement, as well as a passion for helping salespeople become awesome. This role reports to our VP of People, and will also work closely with Sales Leadership, Product Marketing, and our Learning and Development Team to identify and execute on learning and development opportunities across the revenue organization.
- Coordinate the delivery of results-driven sales training and enablement programs using a wide variety of design and training methodologies, concepts, learning tools, and practices to ensure maximum effectiveness of training program
- Conduct needs analysis by identifying priorities and skill gaps to determine training and enablement priorities
- Develop structured coaching that focuses on specific skills and competencies, both in technical product development and sales delivery/processes
- Expand upon our current analytics foundation to quantify and measure the efficacy of training and coaching programs as well as improvements across various performance KPIs
- Employ a programmatic approach to continually updating the training program as new product releases, pricing changes, or additional updates are provided
- Employ a continuous optimization mentality by collecting feedback from stakeholders on the training program to find areas for ongoing improvement
- Collaborate closely with SecureLinks Learning and Development Team to ensure consistency with overall company training
- Contact and schedule internal and external lecturers and vendors for specialized training
- If applicable, deliver effective training across a variety of topics including product/solution competency and soft-skills (e.g. negotiation, active listening, objection handling)
What You'll Need
- Demonstrated ability to successfully develop and deliver sales training programs utilizing skills in instructional design, program design and development, and training technologies, understanding that this may take various forms:
- Sale Enablement role
- Sales leadership or "player coach" role
- Learning and Development role supporting Sales
- HR Business Partner role supporting Sales
- Strong grasp of common sales processes, methodologies, and fundamental selling skills
- Strong interpersonal and relationship skills and the ability to build trust with and motivate others
- Passion for helping others, driving sales results, and providing exceptional value
- Comfortable with ambiguity and shifting priorities, and capable of delivering value with minimal supervision
Why Choose Us
SecureLink doesn't just Have Fun Creating Value Over the Long Run (HFCV/LR) for our customers and shareholders, we Have Fun Creating Value in the lives and careers of our employees. SecureLink invests in employee development including extensive job and product training, access to LinkedIn Learning, monthly knowledge sharing sessions, career pathing, professional development, and more. Benefits also include:
- Medical, dental, and vision insurance - SecureLink pays 100% of the premium for employees and 75% for dependents.
- We contribute generously to your HSA (75% of the IRS maximum allowable).
- We help you save for retirement. We contribute equivalent to 3% of your annual base salary to a 401k.
- Employees enjoy unlimited PTO, including the time to volunteer.
- We give $100 per month towards cell phone reimbursement.
- At the office, employee perks include two meals a day, bringing your dog to work, and an onsite gym.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
