Principal Program Manager - Technologist Employee Experience at Realtor.com

| Austin
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At realtor.com®, we are building products that empower millions of home buyers, renters, sellers, and industry professionals such as brokers, agents and lenders. We aim to radically simplify the home buying/selling process, and enable more people to realize their dream of home ownership. To help us be a world-class technology team capable of achieving this mission, we are looking for a passionate Principal Program Manager to create and lead our Technologist Employee Experience program.

As our technology team scales, we must continue strengthening our People-first experiences including how we attract, retain and grow technologist talent along the employee lifecycle. Our CTO and HR teams are partnering to create this high-impact employee lifecycle and we are looking for a dynamic leader to accelerate our progress. The ideal candidate must have great collaboration, communication and team building skills coupled with a strong motivation to drive outcomes to a successful outcome. The successful candidate will be a hands-on leader, ensuring flawless planning and execution of employee lifecycle programs in partnership with a variety of HR teams, while also launching new talent programs that will make technologists at all levels more successful in their roles.
The Principal Program Manager, Technologist Employee Experience will report directly to the VP of Technology Strategy and will be integrated into the technology team so that they can build the programs needed to amplify the tech employee lifecycle. This role will rely heavily on partners in Talent Acquisition, University Recruiting, On-Boarding, Learning and Development and other teams within HR to bring this rich lifecycle to life.


How You Will Spend Your Time
You will partner closely with teams across HR to leverage HR initiatives, and to bring a technology specific lens to them in order to impact the entire technology organization. This will range from partnering with Talent Acquisition to build a robust tech hiring pipeline (including university and experienced hiring), to building a high-impact tech on-boarding experience with our HR on-boarding team, creating a strong internal mobility mindset and platform across tech, and will also include how we invest in growing our awesome tech talent in partnership with Learning and Development. To ensure that you deeply understand the technologist experience, you will also partner with passionate engineers who will act as thought partners on the programs you are developing and driving.
In addition to enhancing our current employee lifecycle programs and bringing a tech lens to them, you will also embrace a learning mindset - where you invest in learning from our internal HR teams, as well as externally - so that you can run pilots and launch new, durable programs to enhance the tech employee lifecycle. We are looking for new ways of doing things, and we want you to be the catalyst.


This role will include:

  • Developing, delivering and continuously improving upon tech specific people programs including creating a new tech onboarding program, refining the technologist role matrix for growth, and creating internal feedback and internal mobility programs for technologists in partnership with HR and small teams of technologists as thought partners.
  • Defining the technology hiring strategy and process with Talent Acquisition and other teams within HR, to include experienced professional, university and diversity hiring needs.
  • Ensuring the success of our future of work strategy to include driving pilots as needed to understand the best approach for realtor.com technologists to successfully adjust to our new hybrid work approach, and defining what the return to work experience will look like and feel like for both remote and hybrid technologists.
  • Partnering with the technology leadership team and HR to develop programs that will ensure our remote technologists’ effectiveness, while thinking proactively about all HR programs through this lens to include how we onboard new technologists, on-going training for technology managers on managing remotely etc.
  • Partnering with our tech HRBPs as needed to deliver the HR strategy for the engineering organization.
    Working with the Marketing, Communications and Brand teams to ensure that we have a strong external presence to attract technologists to our teams.
  • Gathering external benchmarks so that we can learn from others and bring best practices into our tech culture.

Who You Are:

  • 10+ years in program management; this could be technical in nature or as a program manager who has worked in a technology organization
  • Creative driver with a strong background in people-related program management and/or building community
  • A data-driven leader who uses data along with deep listening skills to learn from others, form plans and drive outcomes
  • A natural change agent who builds trust and relationships with ease, and who understands the power of good communications
  • Exceptional ability to define, plan, motivate and execute outcomes, creating energy and results in those you need support from to achieve these outcomes
  • A disciplined planner, strong driver and highly collaborative leader who has proven experience working cross-functionally in highly matrixed organizations to deliver outcomes and to drive change
  • Demonstrated experience engaging and influencing senior executives and managing stakeholders
  • Decisive when needed with strong verbal and written communication including demonstrated capabilities in leading meetings and workshops, and creating presentation materials
  • Fluency in program management tools especially virtual collaboration tools such as Trello, Mural and Smartsheets

About realtor.com

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

We’ve got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.  

As a part of our team, you’ll engage with an amazing and inclusive group of teammates and leaders, learn and innovate, have a huge impact, and have a great time doing it. If you enjoy working in a fast-paced, dynamic work environment and have a desire to grow yourself while making a meaningful impact on our business and users, then make the move!

Let’s make a difference, together. For Real.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • GITDatabases
    • AWSDatabases

Location

Cool downtown office nestled in the bars and restaurants of East 6th Street

An Insider's view of Realtor.com

How does your team reward individual success?

We reward success through recognition and appreciation. We often celebrate wins loudly and with fun events. It's one of the best parts of our culture!

Fluker

Consumer Experience Manager

What projects are you most excited about?

I'm most excited about how we're scaling our outreach to consumers which allows us to help more people every day. Not only that, but I love the pace we have in testing new consumer experiences!

Diane

Senior Product Manager

How has your career grown since starting at the company?

I’ve been with Realtor.com for exactly one year and I’ve grown a great deal. I’ve expanded my literacy from AWS to Python to React Native and been mentored all along the way.

Yufeng

Senior Software Engineer

How do your team's ideas influence the company's direction?

With 100 million unique users to Realtor.com a month, we play a leading role in the world's largest real estate network, sitting uniquely in this position of big data, while still being a mid-sized company that is able to democratize the information throughout the business. It’s an incredible position to be in.

Anne

Vice President, Product Management

What unique initiatives do you have that encourage innovation?

Our consumer success model is best in class, yet we continuously strive to build even better services and products for for the Realtor.com consumer.

James

Senior Training Manager

What are Realtor.com Perks + Benefits

Realtor.com Benefits Overview

At Realtor.com we fully embrace the value of having an inclusive culture where people can be their whole selves and do their best work. Having healthy and happy employees is extremely important, which is why we offer all of our employees more than just great basic health coverage. We strive for a culture where everyone feels fully "at home."

Culture
Volunteer in local community
We love our neighbors and think it important to give back to those in need. Our employees come together to volunteer and donate to local and national causes near and dear to their hearts.
Partners with Nonprofits
From our volunteer work with Habitat for Humanity to our employee charitable gift matching per employee, our commitment to our communities is unwavering.
Friends outside of work
Eat lunch together
Intracompany committees
Realtor.com has an Employee Engagement and Culture volunteer committee who come together regularly to plan events, programs and celebrations, from holidays to sports to philanthropy, and more.
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Mandatory company-wide training on Inclusive leadership and inclusive culture.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Our Employee Resource Groups invite our employees as they bring their whole, authentic selves to work and engage with one another in taking action to build a more diverse and inclusive work space.
Hiring Practices that Promote Diversity
Unbiased candidate sourcing, diverse candidate pools and removal of referral source data in support of unbiased candidate selection is our approach.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Realtor.com offers both short term and long term disability programs upon your date of hire at no cost to you.
Dental Benefits
Realtor.com® offers two dental plans through Aetna. The Aetna Dental PPO allows flexibility to see in and out-of-network providers, while the Aetna Dental DMO is a low-cost, in-network only plan.
Vision Benefits
Vision coverage is available through the Aetna Vision Preferred plan. It offers coverage for a variety of services both in and out-of-network.
Health Insurance Benefits
For the 2021 plan year, there is a choice of four medical plans offered through Aetna and Kaiser.
Life Insurance
Realtor.com® provides life insurance coverage for both Basic Life and Accidental Death and Dismemberment for all eligible employees.
Pet Insurance
Coverage is available for accidents, illnesses and preventive care.
Wellness Programs
Employees can access unlimited, on-demand, and personalized streaming videos on the topics of exercise, mindfulness, nutrition, sleep, and financial well-being.
Onsite Gym
Mental Health Benefits
News Corp and realtor.com provide a variety of choices for serving and supporting your emotional wellbeing needs.
Retirement & Stock Options Benefits
401(K)
At realtor.com®, there are two retirement saving accounts available; the Traditional 401(k) and the Roth 401(k). You may choose to contribute to either plan to participate in the employer matching.
401(K) Matching
The News Corp 401(k) Savings Plan provides a matching program of 100% of the first 1% and 50% of the next 5% to help you make the most of your money.
Performance Bonus
Match charitable contributions
Realtor.com offers charitable gift matching of up to $500 per employee annually.
Child Care & Parental Leave Benefits
Child Care Benefits
A dependent care FSA reimburses you for eligible child and adult care expenses such as day care, before/after school care, nursery school, preschool, and summer day camp.
Generous Parental Leave
Paid Parental Leave to include bonding, adoption, & surrogacy (20 weeks for primary caregivers and 4 weeks for secondary caregivers)
Flexible Work Schedule
Austin Tech Center employees have flexible start and end times.
Family Medical Leave
There may come a time when you need to begin a leave of absence to cover needs such as disability, caregiver leave, Family Member Leave Act (FMLA). MetLife will be your main point of contact.
Company sponsored family events
Annual events including friends and family members are a company highlight.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Pop-a-shot is an Austin favorite. All net!
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Realtor.com reimburses up to $5,000 annually, for graded courses/degree programs from accredited institutes. We also offer 50% reimbursement up to $2500 per year for job skill programs/certifications.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our HomeGrown Mentoring Program is available for all full time employees.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

When we show up to work each day, regardless of title or tenure, we all want to be heard, be valued, and know that our contributions matter.

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