About Brightpearl:

Come join one of 2020’s Best Places to Work in the heart of downtown Austin. Brightpearl is the number one digital operations platform (DOP) for brands and retailers. We manage everything ‘after the buy button’ so that our customers can focus on growing their business. “People First” is one of our core company values, so before we get too into your day to day, here’s a taste of what we bring to the table:

• The opportunity to work with talented people
• A transparent leadership team
• Flexible working and generous holiday allowances

And that’s not all. Check out our perks and benefits to see what else we offer!

About the Role:

The Project Manager role is responsible for ensuring the Professional Services team delivers high quality implementation projects. As a member of this team you will add value throughout the solution scoping stage (employing resource, risk and delivery analysis) and solution delivery stage (ensuring quality delivery standards are met) with a smooth customer handover to the Customer Success and Support teams. An ability to manage diverse teams and balance achievement of customer objectives in conjunction with delivery timelines and budget is essential for success in this role. The role is based in our Austin office.

Your Day-to-Day:

• Act as a point of delivery expertise, inputting to project scopes, involving all relevant stakeholders to ensure feasibility of delivery
• Ensure accurate resource availability and allocation
• Develop and maintain detailed project plans to track progress
• Perform risk management to minimize project risks report and escalating to management as needed
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Manage projects to ensure delivery on-time, within scope and within budget
• Manage the relationship with the client and all stakeholders
• Ensure all the aims of the project are met
• Ensure project quality standards are met
• Use appropriate techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Act as a PM point of expertise for other team members
• Create and maintain comprehensive project documentation
• Ensure a process of continuous improvement to drive PM best practice
• Drive consultancy utilization to target

Requirements

About You:

• Bachelor’s Degree required
• Technical background, with understanding or hands-on experience in software implementation and web technologies a plus
• Experience with Waterfall and Agile Project Management
• Proven experience delivering projects to external stakeholders
• At least 2 years in a similar role
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Excellent organizational skills and attention to detail
• PMP / PRINCE II certification is a plus
• Experience gathering and documenting requirements from the client and presenting project status to stakeholders
• Strong leadership, diplomatic and motivational skills including the ability to lead up, across, and down multiple business and technology organizations
• Experience working with onsite and remote teams
• Strong multi-tasking and problem solving skills
• Experience giving both positive and constructive feedback
• Completely invested in driving both individual contributor and team success
• Desire to work in the tech industry with a growing company
• Excellent organizational, prioritization, and time management skills
• Focused on driving a team to collective lead generation quotas/goals
• Ability to create and track individual and team metrics

Benefits

• Join one of 2020’s Best Places to Work
• Competitive compensation package: salary, 100% covered medical, dental, and vision
• 20 days of annual PTO and 12 Holidays
• Frequent virtual socials
• Healthy work-life balance

Right now, we’re all doing our part to flatten the curve by working from home, but whenever its safe to return to the office, we offer:

• A downtown Austin in an open and vibrant workspace
• Frequent Company events, team building activities and after hour socials
• We’re an energetic, driven organization who believe in promoting a healthy work-life balance and support remote working with management approval.
• Check us out on Built In Austin to get more of an insight on what it’s like to work with

Ensuring a diverse and inclusive workplace where we collaborate and learn from each other is core to Brightpearl’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a supportive place to work