Project Manager
Q2 is seeking a Project Manager on our upgrades team reporting to an Implementations Delivery Manager. This Project Manager will work closely with Implementation Engineers, Solution Architects, Product Managers, and the Development team. The Project Manager will engage on multiple on-line banking implementations concurrently. The primary role is initiating and managing technical implementation projects, translating and guiding the business processes into technical solutions that meet the Financial Institution’s requirements while also leveraging best practices. This position will also be responsible for managing the overall expectations of the key client sponsors and executives while controlling project scope, timeline and budget. If you love problem solving and going above and beyond to satisfy clients and their ever-changing needs, this position is for you.
RESPONSIBILITIES:
- Partner with clients to understand business requirements and expectations
- Design and execute project plans and documentation to deploy Q2 solutions
- Direct project resources to complete tasks in a timely manner
- Work closely with the client and team to problem solve issues that arise
- Track status and provide updates in relation to overall implementation process
- Train and educate clients on the product and configuration options
EXPERIENCE AND KNOWLEDGE:
- Typically requires 5 years of previous work experience in a similar role
- Bachelor’s Degree in related field or equivalent experience
- Project Management Methodology exposure preferred (PMP or PMI)
- Familiarity with enterprise software deployment architecture and methodologies
- Experience building documentation and project plans using Excel, MS Project, and MS PowerPoint
- Experience managing client expectations with a Client first attitude and commitment to satisfaction
- Ability to organize and execute multi-facet software deployments
- Capable of assessing project risks and mitigations
- Ability to convey technical concepts to business oriented banking project teams and interact with technical internal resources
- Possess project leadership qualities
- Strong written and oral communication skills with excellent people and teamwork skills
- Ability to remain calm, diplomatic, and cooperative under stressful conditions
- Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast paced environment
- Ability to travel 15% to client sites
- Financial Services and enterprise software experience preferred
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.