AlertMedia helps companies keep their people safe, informed, and connected during emergencies and other critical events.

Senior Agile Program Manager

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The Role:

AlertMedia is looking for a Senior Agile Program Manager. This role provides effective collaboration, facilitation, leadership and coaching skills supporting the agile development process and delivery of our applications in a CI/CD environment. This position is highly responsible and accountable and will challenge the teams and strive for improving best practices. 

Who you are: You possess strong creative and technical abilities and would describe yourself as an independent problem solver and critical thinker. You have a passion for innovative software development and a willingness to roll up your sleeves to collaborate with all teams, partnering through effective communication and rapport building. You're a meticulously organized Jira expert with the ability to speak to previous in-house SaaS experience in a Scrum-Master or similar role. 

Who we are:

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit

What you will do:

  • Support the product development teams responsible for building and supporting features in our products in a Scrum Master/Project Management capacity

  • Direct activities across cross-functional teams (Product, Design, Engineering, QA, etc.), and proactively identify and manage dependencies across them. 

  • Inspire teamwork without direct reporting authority and maximize the value created by the development teams. 

  • Conduct Agile ceremonies, including Daily Stand-Ups, Sprint Planning, Retrospectives, etc. for the development teams. 

  • Coordinate keeping all project artifacts up to date in systems like Confluence and JIRA, also responsible for creating project monitoring tools to avoid project pitfalls. 

  • Escalate issues and impacts to delivery timelines and work proactively with teams to remove barriers to project execution. 

  • Become an expert in the AlertMedia platform and tools, and its uses for our customers 

  • Use strong verbal and written communication skills in collaboration with other engineering and product teams 

  • Contribute to AlertMedia’s culture, values and vision for the future 


  • Bachelor’s degree and 3 plus years experience of software/technology experience (SaaS experience strongly preferred) 

  • 2+ years of experience in an Agile Program Management, Scrum Master, or Technical Project Manager role

  • Thorough understanding of agile software development methodologies, values, and procedures 

  • Thorough understanding of the software development lifecycle 

  • Expert level experience with JIRA/Confluence is a must 

  • Strong organizational skills and ability to manage working on multiple projects in parallel 

  • The ability and desire to work in a fast-paced challenging environment 

What we offer:

  • Competitive base salary + Company-Wide bonus program 
  • Stock options – be a shareholder in the company
  • Competitive PTO + holidays to enjoy balance
  • Health benefits – medical, dental, vision, and life insurance 100% paid for employees
  • Company-wide bonus program based on collective success
  • An exciting and positive work environment
  • Commitment to community service with opportunities to give back 
  • A Best Places to Work company 

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

AlertMedia does not currently sponsor applicants for work visas.

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What are AlertMedia Perks + Benefits

AlertMedia Benefits Overview

AlertMedia has a comprehensive premium benefits package in order to take care of our employees, including 100% paid medical, employer paid short and long-term disability, and life insurance for employees with a significant contribution to dependent coverage. We invest in our growing families with up to 16 weeks paid parental leave and Carrot family forming benefits. We take pride in giving back to our community through quarterly give-back opportunities and enjoy quarterly team-building both team specific and company-wide.

Volunteer in local community
AlertMedia gives back to our community through many local volunteer opportunities with SAFE Alliance, Austin Pets Alive, Caritas Community Kitchen, AVANCE, and more!
Partners with nonprofits
AlertMedia partners with various non-profits including SAFE Alliance, Caritas of Austin, Austin Pets Alive, and AVANCE, and others through generous donations, volunteering, & clothing/toy/home drives
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Day off for your birthday
Our generous FTO policy provides the benefit of employees being able to take the day off of work on their special day!
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Quarterly state of the company town hall style all-hands meetings, weekly lunch in all hands space with business updates, quarterly local non-profit partners session, DEIB Committee events
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Employees have meaningful flexibility on determining their start and end times.
Remote work program
One-third of our workforce are remote and based around the world. For those based in Austin, most employees have the ability to work remotely 2-3 days per week.
Dedicated diversity and inclusion staff
Highly diverse management team
AlertMedia's executive leadership team is 50% women and our extended leadership team is reflective of the diversity of our employee population. Our Chief People Officer is focused on advancing DEI.
Mandated unconscious bias training
All employees are required to complete DEIB training.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have active formal ERGs, including a women's community, IAMWomXn, and LGBTQ+ community, Pride AM. We also have programming to foster inclusion and support for Veterans and our Latinx/Hispanic EEs.
Hiring practices that promote diversity
AlertMedia has implemented inclusive hiring practices focused on sourcing from diverse pools of talent, ensuring diverse slates of candidates, inclusive job descriptions, & structured interviews.
Diversity recruitment program
We have HBCU partnerships focused on recruiting and investing in development of diverse future college grads. We partner with diverse professional networks on campuses for recruitment.
Health Insurance + Wellness
Flexible Spending Account (FSA)
AlertMedia offers both a Health Care and Dependent Care FSA. Additionally, we offer an HSA plan option with an industry leading matching program.
Disability insurance
AlertMedia pays 100% of short and long term disability insurance coverage for full-time employees.
Dental insurance
AlertMedia pays for 100% dental coverage for its full-time employees as well as a percentage for dependents.
Vision insurance
AlertMedia pays for 100% vision coverage for its full-time employees as well as a percentage for dependents.
Health insurance
AlertMedia pays for 100% medical coverage for its full-time employees as well as a percentage for dependents.
Life insurance
AlertMedia pays 100% of life insurance coverage for full-time employees.
Pet insurance
We believe pets are family members too. AlertMedia offers discounted pricing on pet insurance benefits through nationwide insurance.
Wellness programs
AM offers comprehensive wellness benefits with rewards through our medical plan and provides health and wellbeing workshops throughout the year. Our office space includes a wellness room.
Team workouts
We offer a variety of ways for employees to workout and have fun with one another through workouts in our free fitness center, and company-sponsored sports team events (Soccer/Volleyball).
Mental health benefits
Our Employee Assistance Program and Medical provider both offer mental health counseling and resources to all employees 24 hours a day, 7 days a week.
Wellness days
Our flexible time off policy ensures our employees can take a wellness day to recharge and support their health and wellbeing.
Financial & Retirement
AlertMedia offers a comprehensive 401k plan through Fidelity with a broad selection of investment offerings to choose from.
401(K) matching
AlertMedia's 401(k) retirement plan matches 50% of an employee's contributions up to 6% of their annual base salary.
Company equity
Performance bonus
AlertMedia is proud to offer a generous collective business success annual bonus to all of its full-time employees.
Child Care & Parental Leave
Childcare benefits
AM offers a Healthcare Dependent Care FSA to support employees with their childcare needs. Our EAP also offers childcare identification and selection services.
Generous parental leave
AlertMedia offers 16 weeks of fully paid birthing parental leave and 6 weeks of fully paid non-birthing parental leave, including adoption, surrogacy, and baby bonding time.
Family medical leave
AlertMedia offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Adoption Assistance
We offer Carrot, a family forming benefit, to all employees to assist in supporting and subsidizing the cost of adoption.
Return-to-work program post parental leave
Company sponsored family events
We offer family events including our company sponsored Halloween AlertMonsters event, a huge hit for our AlertMedia employees and their families to come onsite for trick or treating and lots of fun.
Fertility benefits
We offer fertility health and family forming benefits through Carrot Fertility. This company subsidized benefit includes support for fertility health, assisted reproduction, adoption, menopause, etc
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
AlertMedia has a strong commitment to serving our community, with opportunities to get involved at quarterly give-back events, while getting paid for their time during the work day.
6 weeks of paid sabbatical leave after 6 years of service allows our employees to rejuvenate and pursue their interests whether it’s volunteering, travel, research, or spending time with family.
Paid holidays
AlertMedia offers 11 company paid holidays for full-time employees.
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Company-wide vacation
Christmas officer closure included with additional holiday closures.
Office Perks
Company-sponsored outings
AlertMedia puts a huge emphasis on team-building. Q1/Q3 are dedicated to team-specific events while Q2/Q4 are company-wide events including our always amazing holiday party!
Free daily meals
We provide weekly company-sponsored "Tuesday Lunch" during which we share company updates and recognize team members. Stocked kitchens also provide many options for a grab-and-go meal. Taco Fridays!
Free snacks and drinks
AlertMedia has a fully stocked kitchen with unlimited snacks, coffee, tea and all of the flavored sparkling water you can handle.
Some meals provided
We bring in delicious catered lunch every Tuesday and have fully stocked refrigerators with breakfast and lunch offerings for employees to enjoy every day. Breakfast Tacos available every Friday!
Company-sponsored happy hours
AlertMedia offers end of quarter happy hours and also enjoys regular happy hours in the Sky Lounge, a bar conveniently located in the top floor of our office building.
Onsite office parking
AlertMedia offers free parking to all employees.
Recreational clubs
On site, free fitness center with Peloton bikes, treadmills, cross fit jungle gym, and weight equipment. Locker rooms are stocked with toiletries, hair products & dryers, etc. AM sponsored sports team
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
AlertMedia offers a wide range of training programs to all employees through our dedicated learning & development teams and external experts. We have an annual budget to attending industry conferences
Lunch and learns
Lunch provided in office on Tuesdays, fully catered and at all town halls. Stocked kitchen and pantry for everyday lunch. Remote employees receive $25 to order their own lunch and attend virtually.
Promote from within
Mentorship program
Formal mentorship program available for all interested employees with training for both mentors and mentees.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

In addition to our other fantastic benefits, all AlertMedia employees are eligible for our annual, company-wide bonus, which is determined by our joint success! This includes sales and all other full-time team members.

We believe in celebrating our employees personally and professionally all the time! For milestone anniversaries, we celebrate our employees through Tuesday lunch recognition and gifts. We recognize all birthdays and major anniversaries via our all company-slack channel monthly. For AM Employees welcoming a new family member, we send them an AlertMedia Onesie and personalized note to congratulate them on our newest "alerties". We highlight talent mobility, promotions and developmental moves, throughout the year via slack and quarterly townhalls.

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