Senior Agile Program Manager at AlertMedia (Austin, TX)
AlertMedia is looking for a Senior Agile Program Manager. This role provides effective collaboration, facilitation, leadership and coaching skills supporting the agile development process and delivery of our applications in a CI/CD environment. This position is highly responsible and accountable and will challenge the teams and strive for improving best practices.
Who you are: You possess strong creative and technical abilities and would describe yourself as an independent problem solver and critical thinker. You have a passion for innovative software development and a willingness to roll up your sleeves to collaborate with all teams, partnering through effective communication and rapport building. You're a meticulously organized Jira expert with the ability to speak to previous in-house SaaS experience in a Scrum-Master or similar role.
Who we are:
AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit www.alertmedia.com.
What you will do:
Support the product development teams responsible for building and supporting features in our products in a Scrum Master/Project Management capacity
Direct activities across cross-functional teams (Product, Design, Engineering, QA, etc.), and proactively identify and manage dependencies across them.
Inspire teamwork without direct reporting authority and maximize the value created by the development teams.
Conduct Agile ceremonies, including Daily Stand-Ups, Sprint Planning, Retrospectives, etc. for the development teams.
Coordinate keeping all project artifacts up to date in systems like Confluence and JIRA, also responsible for creating project monitoring tools to avoid project pitfalls.
Escalate issues and impacts to delivery timelines and work proactively with teams to remove barriers to project execution.
Become an expert in the AlertMedia platform and tools, and its uses for our customers
Use strong verbal and written communication skills in collaboration with other engineering and product teams
Contribute to AlertMedia’s culture, values and vision for the future
Bachelor’s degree and 3 plus years experience of software/technology experience (SaaS experience strongly preferred)
2+ years of experience in an Agile Program Management, Scrum Master, or Technical Project Manager role
Thorough understanding of agile software development methodologies, values, and procedures
Thorough understanding of the software development lifecycle
Expert level experience with JIRA/Confluence is a must
Strong organizational skills and ability to manage working on multiple projects in parallel
The ability and desire to work in a fast-paced challenging environment
What we offer:
- Competitive base salary + Company-Wide bonus program
- Stock options – be a shareholder in the company
- Competitive PTO + holidays to enjoy balance
- Health benefits – medical, dental, vision, and life insurance 100% paid for employees
- Company-wide bonus program based on collective success
- An exciting and positive work environment
- Commitment to community service with opportunities to give back
- A Best Places to Work company
AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
AlertMedia does not currently sponsor applicants for work visas.