AlertMedia helps companies keep their people safe, informed, and connected during emergencies and other critical events.
Austin, TX

Senior Agile Program Manager at AlertMedia (Austin, TX)

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The Role:

AlertMedia is looking for a Senior Agile Program Manager. This role provides effective collaboration, facilitation, leadership and coaching skills supporting the agile development process and delivery of our applications in a CI/CD environment. This position is highly responsible and accountable and will challenge the teams and strive for improving best practices. 

Who you are: You possess strong creative and technical abilities and would describe yourself as an independent problem solver and critical thinker. You have a passion for innovative software development and a willingness to roll up your sleeves to collaborate with all teams, partnering through effective communication and rapport building. You're a meticulously organized Jira expert with the ability to speak to previous in-house SaaS experience in a Scrum-Master or similar role. 

Who we are:

AlertMedia has disrupted the mass notification industry and become its technology leader, now serving some of the largest and most respected companies in the world. Our emergency communication software and monitoring services enable organizations keep their people safe, informed, and connected. Customers in telecom, healthcare, transportation, energy, manufacturing, government and education are using the AlertMedia platform for emergency communication, regular business communication, and operational activities such as scheduling, dispatching, and other logistics.

This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information please visit

What you will do:

  • Support the product development teams responsible for building and supporting features in our products in a Scrum Master/Project Management capacity

  • Direct activities across cross-functional teams (Product, Design, Engineering, QA, etc.), and proactively identify and manage dependencies across them. 

  • Inspire teamwork without direct reporting authority and maximize the value created by the development teams. 

  • Conduct Agile ceremonies, including Daily Stand-Ups, Sprint Planning, Retrospectives, etc. for the development teams. 

  • Coordinate keeping all project artifacts up to date in systems like Confluence and JIRA, also responsible for creating project monitoring tools to avoid project pitfalls. 

  • Escalate issues and impacts to delivery timelines and work proactively with teams to remove barriers to project execution. 

  • Become an expert in the AlertMedia platform and tools, and its uses for our customers 

  • Use strong verbal and written communication skills in collaboration with other engineering and product teams 

  • Contribute to AlertMedia’s culture, values and vision for the future 


  • Bachelor’s degree and 3 plus years experience of software/technology experience (SaaS experience strongly preferred) 

  • 2+ years of experience in an Agile Program Management, Scrum Master, or Technical Project Manager role

  • Thorough understanding of agile software development methodologies, values, and procedures 

  • Thorough understanding of the software development lifecycle 

  • Expert level experience with JIRA/Confluence is a must 

  • Strong organizational skills and ability to manage working on multiple projects in parallel 

  • The ability and desire to work in a fast-paced challenging environment 

What we offer:

  • Competitive base salary + Company-Wide bonus program 
  • Stock options – be a shareholder in the company
  • Competitive PTO + holidays to enjoy balance
  • Health benefits – medical, dental, vision, and life insurance 100% paid for employees
  • Company-wide bonus program based on collective success
  • An exciting and positive work environment
  • Commitment to community service with opportunities to give back 
  • A Best Places to Work company 

AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

AlertMedia does not currently sponsor applicants for work visas.

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What are AlertMedia Perks + Benefits

AlertMedia Benefits Overview

AlertMedia has a comprehensive benefits package in order to take care of our employees, including 100% paid medical, dental, vision and life insurance for employees and a significant contribution to dependent coverage. We take pride in giving back to our community through quarterly give-back opportunities and enjoy quarterly team-building both team specific and company-wide.

Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
President's club
Employee awards
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
AlertMedia offers both an FSA and HSA options. AlertMedia offers a matching program for our HSA plan option.
Disability insurance
AlertMedia pays 100% of short and long term disability insurance coverage for full-time employees.
Dental insurance
AlertMedia pays for 100% dental coverage for its full-time employees as well as a percentage for dependents.
Vision insurance
AlertMedia pays for 100% vision coverage for its full-time employees as well as a percentage for dependents.
Health insurance
AlertMedia pays for 100% medical coverage for its full-time employees as well as a percentage for dependents.
Life insurance
AlertMedia pays 100% of life insurance coverage for full-time employees.
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
AlertMedia offers a comprehensive 401k plan for our team members.
401(K) matching
AlertMedia's 401(k) retirement plan matches 50% of an employee's contributions up to 6% of their annual base salary.
Performance bonus
AlertMedia is proud to offer a generous collective success annual bonus to all of its full-time employees.
Child Care & Parental Leave Benefits
Generous parental leave
AlertMedia offers 12 weeks paid in full for primary caregivers and 4 weeks paid in full for secondary caregivers.
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
AlertMedia has a strong commitment to serving our community, with opportunities to get involved at quarterly give-back events.
6 weeks of paid sabbatical leave after 6 years of service allows our employees to rejuvenate and pursue their interests whether it’s volunteering, travel, research, or spending time with family.
Paid holidays
AlertMedia offers 11 company paid holidays for full-time employees.
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
AlertMedia puts a huge emphasis on team-building. Q1/Q3 are dedicated to team-specific events while Q2/Q4 are company-wide events including our always amazing holiday party!
Free snacks and drinks
AlertMedia has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some meals provided
AlertMedia has a Tuesday lunch tradition. We bring in delicious catered food and introduce new hires, share product updates or customer stories, and even get to see our board deck via our CEO.
Company-sponsored happy hours
AlertMedia enjoys Friday happy hours after a week of hard work.
Onsite office parking
AlertMedia offers free parking to all employees.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
AlertMedia offers a wide range of training programs to all employees through our dedicated learning & development teams.
Lunch and learns
Promote from within
Mentorship program
Leadership series with all of our new hires, as well as continued engagement through paired virtual coffee sessions.
Continuing education available during work hours
Online course subscriptions available
Personal development training

Additional Perks + Benefits

In addition to our other fantastic benefits, AlertMedia shares in an annual company-wide, collective success bonus! This includes sales and all other full-time team members.

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