Q2
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Austin, TX

Senior Program Manager at Q2

| Austin
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Summary:

Q2 is seeking a team-focused Program Manager with a passion for identifying and managing process to ensure we release quality software developed using Agile Scrum methodology. Working within the Development Program Management team, the Program Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery process.

Essential Job Functions:

  • Set and manage expectations concerning program estimates, deliverables, and scope (-may cover multiple projects/ workstreams). Identify issues/ risks and dependencies. Escalate as needed.
  • Confirm and drive creation/ alignment of overall program scope and timeline.
  • Ensure that goals/objectives/ deliverables are defined, including the end objective definition, scope, and general timelines.
  • Guides teams to stay on schedule, and within scope to deliver the product or system across multiple projects/ workstreams
  • Manage communication, coordination and status updates between teams, stakeholders, and leadership.
  • Identify, react and communicate deviations from the plan, scope and timeline in a timely manner.
  • Coordinate lessons learned with other Program Managers/ Project Managers.
  • Drive innovation and best practices in Program Management.
  • Anticipate needs and drive results through planning, documentation, dependency coordination, tracking, internal training and communications.
  • Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
  • Build partnerships, work collaboratively and communicate effectively to achieve shared objectives.
  • Make Improvements to processes to improve the experience and delivery for internal and external customers.
  • Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

Requirements:

  • Bachelor’s degree in Business, Computer Science, or related field or equivalent experience.
  • Minimum 10+ years related experience in project management, business analysis or software implementations, or an advanced degree with 6+ years of experience; or equivalent relevant work experience.
  • Minimum of 2 to 5 years managing and developing employees.
  • Technical Background with experience in common Scrum and Agile practices preferred.
  • Jira, Power BI and MS Project experience preferred.
  • Self-starter with proven ability to work in a fast-paced collaborative team environment while delivering results.
  • Familiarity with enterprise software deployment architecture and methodologies.
  • Proven ability in building effective partnership with diverse groups in multiple locations/environments 
  • Ability to convey technical concepts to business oriented teams.
  • Capable of assessing and communicating risks and mitigations while managing ambiguity.
  • Experience managing customer and internal expectations while understanding the organizational and customer impact.
  • Strong organizational, process, leadership, and collaboration skills.
  • Strong verbal, written, and interpersonal skills.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Where we are

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

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