Arrive Logistics
Arrive Logistics is one of the fastest-growing freight brokerages in the nation.
Austin, TX

Account Coordinator (Second Shift)

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*This position requires in-office training in our Austin / Chicago location. Following the successful completion of a 3-week training, the position will become fully remote*


This role will support the Business Development teams within the department. As an Account Coordinator on the Floor Operations team, you will be responsible for the daily operations of existing client accounts brought on by our sales team. The ultimate goal in this position is to effectively manage a book of business so the sales team can focus on new acquisitions. You must be comfortable with effectively performing operational duties independently, as well as working collaboratively with a designated sales representative.

Essential Functions:

  • Manage basic shipment execution tasks (schedule pick-ups and deliveries, build shipments in our internal software, and basic billing tasks). 
  • Update various transportation management systems and our own internal system accurately. 
  • Collaborate with and support Arrive’s Floor Account Executives and their responsibilities. 
  • Proactively communicate internally to our sales team regarding shipment updates, accessorial charges, etc.
  • Collaborate with sales representatives to ensure accounts are being appropriately serviced.

Education and/or Experience:

  • High school diploma or equivalent. 
  • Bachelor’s degree in a relevant field of study.
  • Proven demonstration of commitment and work ethic in a school or work setting.
  • Fast-paced and able to multitask in a high-pressure environment.
  • Able to take verbal/written instruction and execute with confidence.
  • A polished communicator with exceptional interpersonal skills; both verbal & written.
  • Available to work our second shift from 1:30 PM to 10:30 PM, Monday through Friday, 40 hours per week.

Why Arrive?

  • Competitive hourly wage and bonus potential
  • 100% remote on-boarding, training and work schedule
  • Excellent health, vision and dental insurance
  • Matching 401(k) plan and vesting opportunities 
  • 15 days PTO plus 2 floating holidays in your first year
  • Professional development tools like LinkedIn Learning at your disposal
  • Investments in your health, including access to Calm and Class Pass
  • Employee rewards programs

Covid Response and Flex Policy:

Arrive Leadership continually evaluates the Covid-19 pandemic and makes informed decisions based on applicable regulation, CDC recommendation, best practice, and local impacts of the pandemic. Arrive has implemented a comprehensive and proactive Covid response plan designed for the safety of our employees. This plan includes in-office safety protocol for all employees and a flexible work schedule based on position and tenure.

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What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

We know that attracting and retaining top talent takes more than happy hours and break room ping-pong tables. (But yes, we have those too.) That’s why we strive to make Arrive the kind of place we all want to be every day. We invest heavily in every facet of the employee experience, and that starts with the full suite of benefits enjoyed by each and every team member.

Competitive base salary and quarterly bonus opportunities
Excellent health, vision and dental insurance
Matching 401(k) plan and vesting opportunities
Generous PTO Packages
Professional development tools like LinkedIn Learning at your disposal
Investments in your health, including access to Calm and Class Pass
Sales and employee rewards programs
Free lunch on Mondays and Fridays
Free on-site parking
Relocation assistance no matter where you’re moving from

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
President's club
Employee awards
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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