Account Manager

| Austin

Headspring is a software engineering and development consultancy that believes there’s a better way - to build software, to work with clients, and to do business. And we know finding the better way starts with who you work with. As an Account Manager 70% of your time will go towards acquiring new accounts through creative outbound marketing campaigns, and 30% of your time will focus on dedicated to retention and development.

 

Your Role on Our Team

Serve as point of contact for all customer account management and relationship matters

Build and maintain strong, long-lasting client relationships introducing the Headspring team for redundancy

Prospect and acquire new business on a regular cadence ensuring a consistent pipeline of new clients and projects for Headspring

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Creatively and aggressively negotiate all sales opportunities for immediacy and the best possible Headspring profitability

Ensure the timely and successful delivery of our solutions according to customer needs and objectives by working with service delivery

Log all sales related activities in Salesforce in a timely manner

Research of all prospective clients via Rainking, Marketo, LinkedIn, etc.

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Assist in preparation of reports on account status (QBR) for review with the greater Headspring support team

Collaborate with sales and marketing teams to identify growth opportunities and acquisition strategies

 

What You Bring to Our Team

Previous Account Management experience, preferably in enterprise software sales

Bachelor’s Degree in Business, or related field

Demonstrable ability to communicate, present and influence key stakeholders at all levels

A solid understanding of consultative sales solutions, contract structure options and the complexity associated

Solid experience with CRM tools like Salesforce

Experience delivering client-focused solutions to customer needs

Ability to seamlessly juggle multiple accounts while maintaining a keen eye on details

Effectively communicate the Headspring value proposition, opportunity next steps, market dynamics, tendencies, and trends within an account

A Self-starter mentality and team player

 

Perks of Joining Our Team

Work hard, work well, and enjoy doing it - we'll take care of the rest! Our total compensation package includes competitive salaries, generous PTO, Retirement contribution matching, continuous education stipend, and excellent healthcare coverage with really low premiums. We invest in your career development with the tools and training you need, like our weekly lunch & learn sessions where teammates present on emerging trends in technology, software engineering, and consulting. Our employee referral program is unique too – not only do you receive an excellent monetary bonus when a referral is hired, but we match that bonus amount with donation to a non-profit organization of your choice, and then we do it all again at their one-year anniversary! And of course, our fully loaded kitchen will keep you fueled while you work side-by-side with other talented, committed, enthusiastic team members. At this point you’re likely not surprised to learn that we’ve won a lot of awards for being one of the Best Companies to Work for, but don't take our word for it - check us out on Glassdoor, LinkedIn, and Built in Austin!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • Microsoft AzureLanguages
    • AWSLanguages
    • HTML5Languages
    • CSS3Languages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AutoMapperLibraries
    • MediatRLibraries
    • FixieLibraries
    • NUnitLibraries
    • xUnitLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • ASP.NET CoreFrameworks
    • .NET CoreFrameworks
    • AppVeyorFrameworks
    • Octopus DeployFrameworks
    • VSTS DeployFrameworks
    • NServiceBusFrameworks
    • Azure Service FabricFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Azure CosmosDBDatabases
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • SendGridEmail
    • MarketoLead Gen

Location

We're located just north of the Arboretum with an easy commute from anywhere in Austin, and plenty of dining options just a short walk away.
10415 Morado Circle, Austin, TX 78759

Insider's spotlight

What’s the vibe like in the office?

Our offices are open, friendly, and down to business. You see pictures of past events, the jigsaw puzzle in progress, our bowling trophies, and also focused, heads-down work happening at the desks. We have friendly competitions that keep people engaged and having fun when they take a quick break from developing great software for our clients.

Erin

Senior Consultant

What kinds of technical challenges do you and your team face?

Every project is a chance to do something different. Sometimes we're adopting cutting edge tools and frameworks in a new code base and defining best practices, other times we might be helping migrate an ancient mission critical app in some now obscure language to a modern platform without breaking the way people use it. I never stop learning!

Nolan

Principal Consultant

What makes someone successful on your team?

Solving hard business problems with technology and being curious is key to success at Headspring. We invest a lot of time and energy in building our client’s capabilities to ensure they sustain success. When I joined Headspring, I was looking for an environment that provided intellectual stimulation and fast-paced action and Headspring delivers.

Vasudha

VP, Service Delivery

What is your vision for the company?

I want Headspring to be a place where our team can grow faster than they could anywhere else, and where they can help to deliver great software that transforms organizations and improves lives. We're growth minded, both as a business and as a team. I want to work every day to create an environment where all of that is possible.

Dustin

Founder & CEO

What projects are you most excited about?

One of the most exciting aspects of what we do is how we help our clients take a step back and learn how tech can make their whole organization better-to gain faster insights, to train people more quickly, and to be more responsive to their own customers. Tech doesn't have to just be a company problem to be solved, it can be a turbocharger.

Anne

Principal Consultant

What are Headspring Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Beyond the fun perks that you'd expect from any great company in Austin, we go out of our way to make our benefits valuable. We have a top-of-the-line medical plan, and we make sure it's very, very affordable for our team. Because we're growth minded and deliberately developmental, we also offer numerous benefits and channels to make it easy for you to keep investing in your career and personal growth. Our Grow and Give employee referral bonus gives thousands of dollars a year to charities and causes selected by our team members.

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