Buyer Operations - Lease Operations

| Austin
Finding jobs for the men and women who power oil & gas is what motivates us. However, to find jobs for these men and women, we must understand the needs of operators looking to fill open positions. In this role you dual hat as a recruiting expert on behalf of the operator, and an industry expert in determining future recruiting needs. You think about an operator’s recruiting operation holistically, and offer your skill set in service to this side of the marketplace in effort of growing RigUp’s business.
You will...
Ensure fulfillment against industry demand for lease operators and production focused labor
Partner with oil & gas operators to deliver on each resume request that crosses your desk
Ask the right questions and speak the buyer’s language to streamline data collection and deliver against unique buyer preferences as well as working to continual improvement RigUp’s lease operator programs
Enable buyers to make the most educated decisions about the men and woman that will be hired from RigUp’s diverse marketplace of skilled labor
Monitor macro industry trends in order to forecast regional labor shortages and proactively fulfill against labor demand 
Own operator-facing NPS, including root-cause diagnostics and developing an action plan to continually improve our operator service across functional teams
Partner with product, eng, data science and customer success teams to optimize the way RigUp’s product serves our operator’s needs
About you…
2+ years of Account Executive or skill-based customer service experience focused on oil & gas production
You have a deep understanding of oil and gas lease operations
You have the determination to build large books of business from scratch, and with a ‘do-whatever-it-takes’ attitude to get there
You approach problems objectively, and use data to support your hypotheses
You are results oriented, and understand that there is no one correct approach to hit your goals
You can identify signals from noise, and develop processes to minimize noise in a marketplace
You thrive in relationship-based roles, and you approach your internal, cross-functional activities with the same rigor as you serve your customers
You are an entrepreneur at heart, understanding that you are building a business and willing to wear all hats to make it work
You can handle multiple books of business simultaneously, and quickly take action on the parts of your job that you can automate
You are driven by fulfilling your customer needs above all else
You are a team player, and will prioritize business objectives over personal goals
Skilled spreadsheet, presentation ability, and docs knowledge a must

Benefits:
Flexible PTO policy
401k Program with 4% match
Fully paid health insurance
Daily catered meals
Competitive commuter benefits
Work from home flexibility
Open office space in the heart of downtown Austin
Career development opportunities + partial reimbursement for ongoing education
$2,000 vacation stipend on your 3 year anniversary
RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $123.8 Million in funding to support our mission to change the way work is done in the oilfield.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Location

RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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