Director, Business Development (Strategic Growth Partnerships) at BigCommerce

| Austin | Remote
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BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, named "Best Place to Work" is looking for a Director of Business Development, Strategic Growth Partnerships. As a Director of Business Development, you will be responsible for identifying strategic partnerships that drive customer growth for BigCommerce. 

This role will lead a small team, initially, focused on partnership development globally, with a direct report aligned to expanding our tech partner ecosystem in LATAM. Success in this role will be defined by a steady stream of new strategic partners who drive merchants (small, medium enterprise) to BigCommerce. BigCommerce rewards partners financially for referrals and reselling, and we’ve found optimal success when the partner has strategic motivation - on top of financial motivation - to have their merchant customers on the BigCommerce platform.

The ideal candidate has shown success in leading successful indirect sales initiatives via partnerships. The ideal candidate will have experience with aligning partner motivations with desired business outcomes to build creative programs that drive Partner + BigC critical metrics. eCommerce ecosystem experience, while not required, will help the candidate succeed in the role and is a desired trait.

This role will report to the SVP, Business Development, and will work collaboratively with the SBD team leadership in seeking partnership opportunities to explore. The role will have one direct report at the start; a business development manager responsible for building BigCommerce’s tech partnerships in Latin America. 

What You’ll Do:
  • Identify companies as prospects for strategic growth partnership with BigCommerce; specifically, companies who are/should be motivated to have their merchant customers and prospects using the BigCommerce platform. 
  • Lead all aspects of business development to explore partnership paths with these companies; from initial outreach to conceptualization, creative partnership development, deal term negotiations, commercial term development and contract signing. 
  • Work closely with the SBD leadership team to identify areas of strategic growth potential, demonstrating their experience and category expertise to guide prospecting and partnership development.
  • Develop a detailed understanding of both BigCommerce (i.e. products, services, and value proposition) and of the key attributes of the best BigCommerce Strategic Partners.
  • Develop and maintain accurate reports including pipeline, forecast, leads, opportunities and closed won reports.
  • Handle the first SBD BD Manager for Latin America, supporting their efforts to build the best possible ecosystem of technology partners for BigCommerce as we evolve our business in the territory. As this person’s manager, the Director will be responsible for helping the Manager set the strategy for ecosystem development, and support their partnership development efforts.
  • Travel as needed to prospect for new partners and meet with partners to develop strong, successful relationships.
Who You Are:
  • Experienced in high-level deal making with senior leadership and their cross-functional teams at companies of all sizes
  • Creative deal maker, aligning partner motivations and important metrics to build and implement successful, mutually profitable programs
  • Experienced manager of other business development or sales team members
  • You ideally have a commerce and/or partnerships background and bring an ability to communicate and collaborate with a broad range of partners, including both internal and external senior executives. Most importantly, you are revenue oriented, a self-starter, with a proven track record of providing problem-solving leadership and meeting revenue targets via solutions-based consultative sales best-practices.
  • Experienced in building excellent working relationships with all key business leaders, colleagues and broader teams internally and externally.
  • 5+ years’ experience managing partnerships that drive significant and measurable important metrics, ideally at a $50M+ company.
  • Fast-paced, hard-working, upbeat and enthusiastic about the opportunities that exist in eCommerce today, recognizing that strategic growth potential is everywhere in this constantly evolving industry.
  • Experience within a SaaS platform or eCommerce organization driving adoption of a SaaS-based solution with Partners and their clients.
  • A doer that flourishes with challenges and has a validated history of reliably, consistently achieving revenue quotas and objectives, within a sophisticated client focused business.
  • A master communicator with excellent communication (written and verbal), presentation, and client/partner relationship skills.
  • Cool under pressure and able to remain collected and focused in a fast-paced, high pressure, dynamic environment.
  • Analytical with a high degree of discernment, along with the ability to negotiate creative, sophisticated deal terms from initial deal terms to signed contracts.
  • Able to travel as needed.

Diversity, Equity & Inclusion at BigCommerce
 
We have the opportunity to build not only a great business but a great company, with soul. Our beliefs and commitment to diversity, equity and inclusion are a central part of achieving that.
 
Our dedication to DEI is grounded in two things: a moral belief in the dignity, value, and potential of every individual, and a practical belief that diverse, inclusive teams will create the best outcomes for our customers, partners, employees, and company. We welcome everyone to be a part of our journey.
 
Current BigCommerce Employees: Please use the internal job board to apply for openings
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ElixirLanguages
    • ErlangLanguages
    • Objective -CLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AjaxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • jQueryFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative SuiteDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS

Location

Our HQ is set amongst trees and nature trails in the beautiful hills of Austin. We also have a location downtown at 211 E 7th St Suite 500, 78701.

What are BigCommerce Perks + Benefits

Culture
Volunteer in local community
We encourage our employees to give back to our local communities through volunteer work. BigCommerce provides two paid Charity/Volunteering Leave days per calendar year to all permanent employees.
Partners with Nonprofits
Each year, the BC family partners with Partnerships for Children to help kids in the Austin area who have been taken from their homes and are living in protective custody during the holidays.
Friends outside of work
Eat lunch together
Intracompany committees
We empower employees to define our culture in the areas of Wellness, Community/Volunteering and Team Building through our BigCommerce Employee Resource Groups (ERGs).
Daily sync
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
BEmpowered for women, non-binary people, and allies; BProud for LGBTQ+ and allies; B-United for Veterans and allies; BCinColor for people of color and allies; BigFamily for caregivers and alli
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
National United HealthCare PPO & HDHP plan options with deductibles as low as $500, coverage up to 100% for in-network services and low monthly premiums
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Subsidized placement services for child care.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Unlimited vacation policy for salaried team members and generous accrued time off policy for non-exempt team members.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer employees parking in a garage on the property.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Career mentorship is available.
Continuing Education stipend
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A free online store to help you live out your entrepreneurial dreams. Competitive compensation packages. Pet Insurance. Comprehensive health insurance coverage that starts on day one. Open vacation policy for salaried team members and generous accrued time off policy for hourly team members. Employee-driven team building activities like hackathons, paintball, rock climbing, social sports leagues, movie nights, river floats, etc. Peer to peer rewards and recognition program. Paid parental leave and adoption assistance for new parents. Employer-paid life insurance and disability coverage. Educational assistance for qualified pre- and post-grad courses.

We empower our employees to define culture in the areas of wellness & fitness, community & volunteerism, and team building through local culture clubs to help our employees connect. Our Employee Resource Groups (ERGs) support our diverse workforce through supportive, inclusive networks that help develop awareness and respect across the company. Additionally, we use programs to support our learning culture including our Learning Through Sharing Program, Lightning Talks, Lunch and Learns, Book Clubs, and guest speakers. We sustain our culture by understanding what drives our employees' engagement, measuring that engagement, and implementing initiatives to continue to make BigCommerce an even better place to work

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