What we do:

TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals. As a venture backed, high traction startup, we’re disrupting a huge existing market while helping companies like Nike, Google, Delta, SXSW and hundreds more turn PR coverage into real business impact.

Our Culture:

The TrendKite team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We're a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits. 

The Role:

TrendKite is looking for an experienced Director of Sales and Revenue Operations. The Director of Sales Operations will lead and guide an operations team to build and manage a world-class B2B SaaS Sales Operations practice. This position will report to the SVP of Customer and Revenue Operations.

What you'll do:

• Design, develop, optimize and manage innovative, scalable Sales Operations processes and workflows. 
• Work with the company's senior leadership team to gather key operations and process requirements
• Deploy processes and workflows and ensure process compliance from sales managers and sales team members 
• Coach and lead a team of operations personnel
• Be the Salesforce Guru of TrendKite

What you MUST bring to the table:

• Build and manage Sales Operations teams at $100M+ ARR B2B SaaS companies
• Embody High Performance leadership values
• Data driven decision maker
• Prioritize and make key decisions in CRM design and operations
• Handle change and complexity with ease
• Strong verbal and written communication skills
• Influence teams and managers company wide
• Solid understanding and expertise in Sales Pipeline and Forecasting models, configuration, implementation, analysis and reporting
• Sales compensation configuration and reporting 
• Managing a deal desk
• Contract management
• Operations support that would require staffing/supporting hours beyond regular business hours on closing days
• Microsoft Excel Expert
• Expertise in Salesforce Automation, Process Builder, Workflows
• Resident Salesforce Subject Matter Expert

Bonus if you have:

• Salesforce Administrator Certification
• SQL and programming experience
• Database modeling
• Data Warehouse - RedShift
• BI Tools - Periscope, Tableau, Mode Analytics
• Salesforce APEX knowledge and experience
• Xactly, SpringCM
• Marketing Automation software - HubSpot, Marketo, Eloqua
• Marketing Analytics
• FP&A background

How we'll value you as a team member:

• Competitive pay- work hard and we'll take care of you
• Medical, Dental & Vision for you and your family- we help you out with the cost!
• Company paid life insurance - just in case
• Stock Options- we're all owners in the company
• Enjoy our vacation policy – there is no policy, balance matters
• Bites and Bytes Fridays - Enjoy catered lunch while learning about our company and our industry 
• Stay fueled up with snacks, gourmet coffee, fancy beer (two on tap, along with cold brew coffee and kombucha) and a Whole Foods stocked fridge and pantry for a quality meal
• Free Parking- worth its weight in gold in downtown Austin
• Celebrate wins with us- we've rented out a theatre for Star Wars, a party boat on Lake Austin, a custom-cocktail bar over the holidays and plenty more
• Results-oriented culture in a casual work environment
• Employee referral program- work alongside people you know are great 

This job is located in our HQ office in downtown Austin, TX. TrendKite is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.