Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring an Event & Sales Operations Associate to grow our team based in Austin, TX.

Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency dispatch platform & 911 analytics software is the future of emergency response. We’re replacing dinosaurs and their legacy on-premise solutions that are expensive and hard to deploy, don’t scale, and are years behind in terms of features & interfaces. In the last 6 months, we’ve signed major customers and have increased our recurring revenue more than tenfold. In this new stage of growth, we’re looking for passionate, dedicated team members who will play a critical part in building the foundation of our team.

Notice: RapidDeploy’s hiring policy prohibits hiring from existing or prospective customers.

What you’ll be doing at RapidDeploy:

Event & Conference Planning and Coordination

• Proactively identify, in collaboration with the Sales team and RapidDeploy leadership, international, national, and local events for RapidDeploy participation and/or sponsorship.
• Increase RapidDeploy engagement and Brand Awareness at Conferences by ensuring speaking engagement submissions and Call for Papers are submitted on time; with a high standard of excellence.
• Work with Account Management team and Chief Operating Officer to determine and secure event   sponsorships.
• Manage conference staffing, scheduling, and register RapidDeploy employees for relevant conferences and events.
• Manage booth setup & logistics, and act as the lead onsite contact for RapidDeploy throughout the event.
• Coordinate travel for staff members attending the conference.
• Prepare briefing packs and documentation for event.
• Communicate the event execution plan and team member expectations to Account Management and Customer Success teams, as well as external venue partners.
• Conduct event-after action meetings, and ensure proper event follow-up.
• Assume ownership of inventory management of all sales and event materials, and keep inventory of all RapidDeploy assets.

Sales Operations

• Manage Hubspot CRM, and monitor data quality and ensure data integrity.
• Identify opportunities to improve sales business processes, and streamline workflows in Hubspot CRM
• Conduct sales pre-qualifications calls, under the guidance of the Sales Operations Associate, to understand needs of potential clients and hand-off to Account Managers
• Conduct product demos, both remotely, and at trade shows, of RapidDeploy products, and represent RapidDeploy products professionally.

Required Skills:

• Ability to work in a collaborative and team-based environment
• Stellar communication skills, both written and verbal
• Event coordination & logistics
• Familiarity with CRM systems
• Impeccable Attention to Detail

About RapidDeploy Inc.

• Raised Series A financing from GreatPoint Ventures, Samsung NEXT & Tao Capital
• Strong revenue growth (10x+ in last 12 months) & huge recent customer wins (e.g., State of California)
• Fast-growing, passionate, mission-driven team – we care about saving lives through technology!
• Offices in Austin, TX and Cape Town, South Africa

Education: Bachelor's Degree

Location: Austin, TX (Required)

Travel: Up to 75%