Salesforce Business Analyst, Marketing
Unity’s Business Systems Team is looking for a Salesforce Business Analyst to support the pre-sales business processes and teams at Unity. The person in this role will partner closely with business stakeholders to scope, design and implement high-quality technical solutions in Salesforce.com and other related systems. We’re looking for a Business Analyst who is efficient, collaborative, can dig into the details, and also facilitate a project from inception to launch. Some travel will be expected to Unity offices globally.
Responsibilities
- Ensure that requests from the Marketing, Channel and Sales organizations related to pre-sales processes and systems are effectively qualified, prioritized and executed
- Collaborate with IT and business partners throughout the organization to identify system needs, document business requirements and publish related processes and procedures, identify key controls and determine actions for process improvement
- Achieve and maintain a solid understanding of Unity’s system architecture as a whole, including business practices, processes and strategy
- Monitor effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient
- Support business users and help troubleshoot simple to complex application issues
- Monitor and respond to feature and support requests from business users by maintaining backlogs and holding daily/weekly stand-up meetings with project teams to ensure forward project momentum
- Identify and perform tasks within projects with minimal supervision
Requirements
- Experience delivering enterprise software solutions using Salesforce.com in an enterprise environment
- Demonstrated experience in project planning and execution having successfully completed multiple, complex technical projects
- Experience with Pre-Sales business processes and systems, such as Eloqua, Outreach.io, LeanData, DiscoverOrg, Clearbit
- Must be able to visualize, analyze, communicate and solve complex problems, and make disciplined decisions based on available information
- Experience writing detailed specifications of user requirements, business processes and procedures required to develop and implement software solutions
- Experience working independently in an extremely fast-paced high-growth team environment
- Experience communicating with senior business leaders to drive alignment amongst business stakeholders from divergent functions
Bonus points
- Experience with any of the following applications is a plus: Steelbrick, SpringCM, Netsuite, Workday
Who we are
Unity is the creator of the world’s most widely-used real-time 3D (RT3D) development platform, providing content creators around the world with the tools they need to build rich, interactive 2D, 3D, VR and AR experiences. In fact, apps made with Unity reach 2.7 billion devices worldwide, and were installed more than 24 billion times in the last 12 months.
The global engineering team keeps Unity at the forefront of technology and — working alongside partners like Magic Leap, Google, Facebook, Oculus and Microsoft — ensures optimized support for the latest technology and platforms. Unity is powering the real-time revolution, expanding beyond games and breaking into other industries including automotive, film, architecture, engineering, construction and more.
Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
#LI-LV1 #SEN