Senior Product Designer, Agent Team
OJO is committed to fostering an environment where all employees and candidates can thrive, grow, and lead. We strongly encourage members of marginalized communities, including people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities, to apply with OJO. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know the confidence gap and imposter syndrome gets in the way of meeting incredible candidates and we don’t want anything to get in the way of meeting you. If you need any assistance completing any forms or to otherwise participate in any portion of our interview process, please reach out to [email protected].
About OJO
OJO is an Austin-based real estate technology company partnering with the top real estate agents and teams to deliver value to millions of consumers on its platform. The company’s platform for buying, selling, and homeownership meets people wherever they are on their journey, offering personalized guidance every step of the way. Through a bespoke combination of people and technology, OJO cultivates a deep understanding of individual needs and preferences, matching people with the right tools and trusted providers to equip anyone to unlock the abundant benefits of home ownership.
Our residential search site Movoto provides personalized recommendations and highlights listings best suited to each consumers’ needs and preferences, so they never miss a home that might be the right fit. OJO Homeowner, our home management and finance tool, helps consumers uncover hidden savings, monitor equity, and plan for the future, whether managing their home as an asset or identifying the right time to sell. We also have a network of top-rated real estate agents and teams on our OJO Pro+, OJO Pro, and OJO Select Network platforms, to match each consumer with the expert who can best support their individual journey.
As one of the fastest-growing companies in the U.S., OJO has placed 29th on the Deloitte Tech Fast 500 and 49th on the Inc. 5000. To date, the company has raised more than $140 million to fuel its rapid growth. CEO and Founder, John Berkowitz, has been named EY Entrepreneur of the Year for Central Texas and a top CEO by the Austin Business Journal and the company’s executives have won more than a dozen industry awards in the past year. OJO is headquartered in Austin, Texas and has employees globally with a presence in Chicago, Minneapolis, and San Mateo; and a large operations center in St. Lucia.
We consistently incorporate social and environmental impact into decision-making at OJO because we consider it important to the success of our business and our overarching purpose to equip anyone to unlock the abundant benefits of homeownership. From saving to buying, owning to selling, we guide people through all the twists and turns along the way. So they can unlock more than just the front door.
About the Agent Monetization Team
The Agent Team is composed of Product Design, Product Management, Engineering and Product Marketing roles. It is responsible for delivering, and constantly advancing one of the most significant components of OJO’s real estate guided marketplace. Supporting our network of 20,000+ partner real estate agents across the nation, the Agent Experience Team delivers the tools to:
- Recruit and onboard the top real estate agents in the over 200+ markets OJO supports
- Match and introduce home buyers and sellers to the right local agent
- Collect signal throughout their working relationship and transaction to help OJO successfully drive its business
- Provide our agents with real time metrics on their individual and team performance within our network
- Deliver updates and tips, product and program education, and individualized encouragement that builds community and drives OJO Agent success.
- Using rapid iteration, you will work closely within a collaborative cross-functional team environment, to create, ship, and iteratively improve the digital tools that grows the scale, effectiveness, and success of the OJO Agent Network - and ultimately that of our home buyers and sellers.
What you’ll do:
- Fight for the users–be a staunch advocate for our Agents and Agent Teams and evangelize end-to-end user experience throughout the organization
- Design production-ready web app experiences and flows that are clear, intuitive and elegant
- Conduct generative research and usability tests with Agents and Agent Teams and present findings
- Partner with Product peers to develop and own the UX vision and strategy for our Agent products to support the goals of homebuyers and sellers
- Actively participate in design critiques and contribute to related team culture
- Collaborate across disciplines, engage stakeholders, and create cross-platform / experiences with business goals in mind
- Contribute to team ceremonies to prioritize, scope, and test experiences before they’re delivered to our customers
What we need from you:
- 3–5 years experience working with Product Managers and Engineers turning design to code and shipping products into the marketplace with an accompanying portfolio
- Knowledge and strong ability to advocate for basic design principles
- Curiosity about the way people think and human behavior
- Experience designing web-based applications with working knowledge of iOS/Android design standards
- Experience working within and actively contributing to a design system
- Deep knowledge of Figma
- Experience in conducting and participating in qualitative user studies
- Relentless curiosity
Nice-to-haves:
- Knowledge of, and experience designing for consumer/provider marketplace dynamics
- Residential real estate, real estate technology or finTech experience
- Experience in quantitative data analysis
- Deep Figma design libraries experience
Location: We have a slight preference to have this role based in Austin, Texas but are open to candidates elsewhere. We are able to hire in the following states: California, Illinois, Minnesota, New Mexico, Arizona, Nevada, Washington, North Carolina, New York, Texas
What do we have to offer?
- Equitable Pay Practices
- Equity
- Flexible PTO Policy
- 20+ Paid Company Holidays
- Options for 100% Coverage of Employee and Dependent Medical Health Premiums
- Robust Ancillary Benefit Offerings Including Dental, Vision, Life Insurance and Disability Coverage, and Pre Tax Savings Accounts
- Talkspace Access for Employees and Their Dependents
- Home Office Stipend
- Monthly Wellness Stipend
- Generous Paid Parental Leave
- Investment in Continued Learning
- Promote from Within Philosophy
- Volunteer Program
- Dog-friendly Workplace
Ready to join us? Here’s what to expect next:
Step 1: Complete the application below
Step 2: Recruiter Phone Screen
Step 3: Hiring Manager Video Interview
Step 4: Subject Matter Expert/Technical Video Interview
Step 5: Final Round Interview + Role-specific Project Assignment (for many roles)
Diversity and Inclusion at OJO:
OJO is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We provide equal employment opportunity to all employees and applicants for employment and do not discriminate on any basis prohibited by law, including race, color, sex, gender, sexual orientation, gender identity or expression, pregnancy, age, religion, national origin, disability, marital status, and veteran status. We provide equal employment opportunities at all stages in the employment process, including hiring, recruitment, selection, compensation, benefits, promotion, demotion, layoff, termination, and all other terms and conditions of employment. Further, all of our employees have a responsibility to treat others with dignity and respect at all times.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on OJO. Please reach out to [email protected] if you need assistance completing any forms or to participate in any portion of the application or interview process.
