Senior Quality Engineer
Senior Quality Engineer
Austin - Downtown
Bigcommerce, named a "Best Place to Work" in Austin 2016, makes quality a cornerstone of our software development and delivery philosophy. Every day, we’re trusted to handle tens of millions of dollars of transactions through our platform. To continue to improve, we’re looking for a Senior Quality Engineer with strong experience in agile testing and test automation to join our team focused on iteratively improving the Checkout experience. You’ll work closely with software engineers, UI designers and product managers to define stories, acceptance scenarios, test plans/cases and advocate for best practices that improve software quality. Ideal candidates will come from a strong business / technical background and have the ability to understand complex business requirements and technical architectures.
What You’ll Do
- Work with a product manager to define features, acceptance scenarios, and test cases.
- Advocate for customer experience through consistency and simplicity.
- Work with engineers to ensure test cases are reflected in code and automated tests.
- Identify opportunities to use end to end tests to provide greater value and confidence around software.
- Advocate for practices and tools that promote quality, such as solution design, effective unit testing, static analysis, etc.
- Identify relevant quality metrics for the team like error rates and thresholds.
- Advocate for, implement and monitor tools that provide alerting on those metrics.
- Investigate defects and produce minimum viable test cases to reproduce them.
- Support frequent deployments to production.
- Help foster a culture of pride and obsession around delivering quality software.
Who You Are
- You’ve got 5+ years experience in software development with a heavy focus on quality
- You’re passionate about the quality and integrity of software experiences.
- You can empathise with and advocate for users.
- You understand the business and technical needs of feature development and can help product managers and engineers make decisions that deliver quality features in an optimised timeframe.
- You have great communication skills and can help facilitate meetings, discovery sessions, story writing and documentation.
- You have experience with automatic test frameworks like Selenium, PHPUnit, jUnit, RSpec, etc and understand their relative pros and cons.
- You have experience with continuous integration tools like Travis, Circle, Bamboo, Jenkins.
- You have experience testing APIs using Postman, SoapUI, etc.
- You thrive working in an agile environment where individuals and interactions matter more than process.
Other crucial skills:
- Have an excellent ability to communicate and coordinate
- Will speak up when something doesn’t feel right with constructive feedback
- Ability to identify application weaknesses and bad practices.
- Have excellent problem solving, critical thinking and debugging skills.
- Question everything, always
BigCommerce is a robust, flexible commerce platform that provides established and emerging brands with everything they need to launch, promote, manage and scale a successful online store. BigCommerce merchants earn more than retailers on competitive commerce solutions thanks to advanced features, better site performance and streamlined business processes. Founded in 2009, the company has received more than $100 million in funding from SoftBank Capital, American Express, Telstra Ventures, General Catalyst, Revolution Growth and FLOODGATE. BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin and Sydney.
We’re a team of smart, passionate and talented people on a mission to democratize commerce. If you’re looking to work with industry leaders and love what you do, we want to hear from you!
Perks & Benefits
- Choice of garage parking or light rail pass for those in downtown Austin office
- An amazing company culture that doesn’t just talk values, but lives them
- Open vacation policy for salaried team members + paid sick time
- Competitive compensation packages and meaningful stock grants for every employee
- Comprehensive health insurance coverage that starts on day one
- Fully stocked kitchens and craft beers (don’t worry, we also subsidize gym memberships)
- Three especially cool offices in Austin, San Francisco and Sydney
- A free online store to help you live out your entrepreneurial dreams
- Employee-driven team building activities like paintball, rock climbing, social sports leagues, hackathons, movie nights, river floats, etc.
- Time off for volunteering and employee-driven charity events