Sr. Product Marketing Manager

| Austin, TX, USA | Hybrid
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<div><span >The Favor Product team is looking for a Sr. Product Marketing Manager to set the vision and strategy for our suite of products across customers, Runners (that’s what we call Favor delivery drivers), restaurants, stores, and internal teams. The Sr. Product Marketing Manager is responsible for working with the Product, Brand, and Marketing teams to shape the vision of our products and share them with relevant parties. They will have a pulse on the competitive landscape within the technology and on-demand sectors and will use this knowledge to inform product and marketing decisions. The ideal candidate can bring their past experience to the table to position Favor as the best product for customers, Runners, and partners and help us differentiate ourselves from our competitors. </span></div><p><b>What you’ll do:</b><ul><li>Own and develop product positioning and messaging that differentiates the Favor brand and products in the on-demand market</li><li>Plan the marketing strategy behind new product launches and releases while collaborating with our Integrated Marketing team on the cross-functional implementation of the plan </li><li>Drive engagement among Runners, customers, and merchants by developing a cohesive strategy that ties in with our value propositions</li><li>Collaborate with the Research team to help generate insights that shape the product strategy</li><li>Communicate the value of new products and features to internal Product and Marketing teams. </li><li>Be the expert on best practices in Product Marketing strategy and communications </li><li>Work with our Brand Strategy team to differentiate Favor from the competition in the on-demand community through programs, messaging, and product recommendations </li><li>Evaluate product effectiveness in driving customer value and collaborate with Product teams during post-launch measurement to inform future product enhancements and development</li><li>Collaborate with our Creative and Integrated Marketing teams on a go-to-market strategy across marketing channels, including emails, push notifications, and a wide range of promotional materials</li><li>Establish and lead cross-functional teams and projects</li></ul></p><p><b>Skills you have:</b><ul><li>5+ years of product marketing experience</li><li>Experience launching consumer products at scale within an agile software development environment</li><li>A proven track record of being the sole owner responsible for creating effective product marketing programs</li><li>Demonstrated ability to lead and drive alignment across cross-functional teams</li><li>Experience working directly with product managers, designers, researchers, business analysts, and marketers—and an ability to “speak their language” when needed.</li><li>Excellent written, communication, presentation, and organizational skills</li><li>Strong attention to detail</li><li>Ability to manage multiple projects in a fast-paced environment</li><li>A degree in computer science, business, or a related field is a plus, but not required</li></ul></p><p><b>Who you are:</b><ul><li>You thrive while leading in a fast-paced, regularly changing environment. You turn chaos into order, and you love doing it. People look to you for guidance in times of turmoil. </li><li>You are most comfortable when there’s too much to do. You aren’t easily overwhelmed and you prioritize tasks naturally. You’re not afraid to focus on one thing at a time when it’s needed. </li><li>You have a high dynamic range. You can see the big picture but are comfortable diving deep into the details. You’re not above rolling up your sleeves and doing the grunt work. </li><li>You are confident but humble. You can make decisions with the wisdom to change course as soon as needed. </li><li>You can synthesize data, form hypotheses, develop insights, and propose actionable solutions.</li><li>You have a strong understanding of the various functional aspects of a product and marketing organization. </li></ul></p><p><div><b>Life at Favor</b></div><div><br></div><div><b>Where you’ll work: </b>This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. </div><div><br></div><div><b>Benefits</b>: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts! </div><div><br></div><div><b>Paid time off (PTO):</b> We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.</div><div><br></div><div><b>Learning and development:</b> We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.</div><div><br></div><div><b>Community</b>: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.</div><div><br></div><div><b>Diversity, equity, and inclusion: </b>At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. </div><div><br></div><div>In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.</div><p>

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • NoSQLDatabases
    • RedshiftDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35. In addition to dynamic work areas, our fully customized two-story office space boasts a coffee bar, lounge area, large events space, library, and more!

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Favor creates opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

What does your typical day look like?

I appreciate that I have the flexibility to switch it up and work in the office some days and work from home others. No matter where I’m working, I spend my days coding, collaborating on projects, and connecting with my peers!

Shruthi Krish

Software Engineer II

How does the company support your career growth?

I’ve been lucky enough to pivot my career from Sales to Product Management and even luckier to have been able to do that at Favor. I couldn’t think of a better place to foster the foundation of my career as a PM than among such a unique and caring group of product leaders!

Demi Young

Product Manager

How do you make yourself accessible to the rest of the team?

I’m a HUGE believer in the power of 1:1s, and the importance of keeping a regular check-in on the calendar with my team members. If we are able to have that baseline of consistent, reliable check-ins, I find that my team members are more comfortable reaching out and scheduling additional time with me if they need it.

Kim Klask

Director, Engineering

What makes someone successful on your team?

Favor is a healthy place for an engineer for many reasons, particularly because of the high level of trust and autonomy. There is zero micro-management, zero gate keeping, and big opportunity for high impact. A successful engineer will need to be a self starter, with a high degree of ownership in their work. 

Adam Reidelbach

Software Engineer II

What are Favor Perks + Benefits

Favor Benefits Overview

Favor is proud to offer a wide range of benefits to team members. From medical, dental, vision, and life insurance to unlimited PTO (that's actually unlimited), discounts, commuter reimbursement, and mental health support, our goal is to provide benefits to team members that enable them to have a healthy life inside and outside of work. Explore all you can enjoy as a Favor team member below!

Culture
Volunteer in local community
Join fellow team members who volunteer across Texas.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
In-person all-hands meetings
We host Town Hall every other week and quarterly planning sessions called Favor Future where team members get aligned and build relationships.
Employee awards
Flexible work schedule
We have team members spread across Texas and beyond! Some work from the office, some from home, and some do a mix of both. No matter where you work, we foster an inclusive and flexible environment.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
We offer a range of employee resource groups, including Somos@Favor, Moms@Favor, Femme@Favor, Dads@Favor, Black@Favor, Asians@Favor, Queer@Favor
Hiring practices that promote diversity
We hire using processes that eliminate biases against groups and individuals. We always aim to have team members as unique as the communities we serve.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Partner Guidance is a FREE benefit ALL Favor team members (medical-enrolled or not) and family members living in their household can use for help with any of life's concerns.
Transgender health care benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave
Generous parental leave
Favor offers generous parental leave for both birth and adoption.
Family medical leave
Adoption Assistance
We offer reimbursement of eligible expenses for adopting parents as they grow their families.
Fertility benefits
Team members enrolled in select plans have access to fertility benefits for fertility treatment.
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
We reimburse eligible commuting expenses monthly.
Free snacks and drinks
Some meals provided
Catered lunches are provided Tuesday and Thursday at our office.
Company-sponsored happy hours
Head on over to the bar at Favor HQ for drinks and good vibes every Thursday for Happy Hour. Cheers!
Onsite office parking
Mother's room
Professional Development
Lunch and learns
Learning Labs are a diverse set of skill-building classes and workshops centered around personal and professional development.
Promote from within
Mentorship program
The Favor Intern(al)ship program allows team members to develop new skill sets and interact with other teams.
Continuing education available during work hours
Customized development tracks

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