We are looking for a VIP Analyst to join our VIP Analytics team (part of Central Analytics)

 The analyst will play a pivotal role in setting the right approach for our high-value VIP players and any analytical request regarding this special and super-important population across the company’s portfolio.

This role requires a high level of customer behavior and life cycle understanding to analyze trends, identify opportunities and threats, and provide actionable insights that will influence the VIP department strategy and help retain and monetize this player in the best way.

Key Responsibilities:

• Use advanced analytics, data mining, and BI tools to set the best business logic for our VIP and game teams on various activities and strategies directed to retain and increase our VIP customers’ activity
• Consistently monitor and analyze our existing and potential VIP customers to ensure ongoing feedback to help create dedicated content and work methods to ensure health, retain and increase activity and KPIs within specific segments of customers
• Proactively examine and find opportunities and risks in the VIP population, identify patterns, trends and understand the motivation and reactions of these players
• Translate AB Tests, business, and strategic questions to structured analyses and accordingly define suitable methods, metrics, and solutions to monitor success and explain the impact of the activity
• Plan, develop, and maintain reports for the VIP service with accessible information to improve their quality of work and for game teams and senior management
• Own and lead multiple projects simultaneously in a dynamic and results-oriented environment
• Work closely with the game analytics teams and VIP service department to monitor and optimize their performances and support them to achieve their goals

Requirements

Education: BA in Industrial Engineering / Economics / Statistics or equivalent academic background 

Required Experience & Skills: 

• 4+ years of practical experience as an analyst in data-driven organizations- Mandatory; a background in the gaming industry- Major Advantage 
• An exceptional approach to data and ability to take a business question, define the analysis method and deliver a high-level output and present it in a sharp and concise way 
• Experience in analyzing user behavior, game economy, customers experience, and a/b testing 
• Strong SQL experience, along with a solid understanding and experience with big-data environments- Mandatory 
• Excellent proficiency in Excel and BI tools; Tableau- Advantage 
• Strong understanding of statistical significance, models, and tools; Hands-on experience with Python/R- Advantage 
• Outstanding attention to details, strong analytical skills, and critical, business, strategic, and problem-solving thinking 
• Can communicate findings effectively to different teams across the board (US+IL teams) 
• Passion for the gaming industry 
• Self-learner, multi-tasking, highly organized, able to work independently, pro-active, initiative, "can-do" approach 
• Fluent English – both written and verbal- Mandatory 

We are SciPlay! We make games!

At SciPlay, we are programmed to think untraditionally, and we believe in doing what you love and doing it well. We take pride in our ability to stay ahead of the game! We are the brainiacs behind-the-scenes; innovating, dreaming, and navigating the social gaming world. Together, if we stay passionate and ambitious with our goals, no one can stop us from becoming the #1 social and casual gaming company.

A few of our highlighted perks and benefits:

· Competitive salaries

· Annual bonuses, matching 401k

· Hybrid work model (3 days in office)

· Fun environment: Open Office Concept with Ergonomic Seating and Standing Desks. Game Room featuring current generation consoles, numerous game titles, and various table games.

· Food! Fully Stocked Kitchen with Beverages and Snacks, as well as company-paid lunches 2x/week

· Summer Hours

· Paid Family Leave

· Paid Volunteer Time

· Annual 2-night company retreat

Read More About Our Values Here:

https://www.sciplay.com/life-at-sciplay

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At SciPlay we are dedicated to building a diverse, inclusive, and authentic workplace. Both professionally and personally, we believe our differences are key to unlocking our superpowers. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles we have! #beYOU 

SciPlay is a wholly-owned subsidiary of Light & Wonder, Inc. At Light & Wonder, it’s all about the games! Learn more at www.lnw.com.

SciPlay Corporation and its affiliates (collectively, SciPlay) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster. 

#LI-TD1 #LI-onsite