Top Remote Entry Level Customer Success Jobs in Austin, TX
Starburst Data is seeking a Customer Support Engineering Manager to lead a team of Customer Support Engineers in providing top-notch service to customers. Responsibilities include overseeing support quality, career development, and collaborating with other departments. Ideal candidate has technical experience, strong management skills, and a focus on customer satisfaction and retention. Must be able to navigate a complex technical ecosystem and work effectively in a 24x7 support environment.
Coordinate digital events and programs to drive Marketing Qualified Leads, plan and execute digital events, develop event strategy and content, source guest speakers, draft promotional copy, collaborate with team members, and track program data and KPIs.
As the Global People Operations Sr. Intake and Governance Specialist at ServiceNow, you will be responsible for managing the day-to-day operations of the Global People Ops Portfolio Intake process, partnering with stakeholders, and driving strategic portfolio management decisions. You will play a critical role in enhancing productivity and creating capacity for the Global People organization.
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Maintain and enhance customer satisfaction by providing proactive support, identifying opportunities for improvement, and resolving product-related issues. Collaborate with internal teams to gather customer feedback and serve as a brand ambassador in customer interactions.
Leading and mentoring a technical support team, monitoring and managing queues, communicating with customers, managing support tickets, and contributing to a knowledge base. Requires 3 years of technical/customer support experience and 1 year of leadership experience.
Seeking a driven Operations Support Specialist to ensure seamless operations and outstanding customer satisfaction within Torch's marketplace ecosystem. Responsibilities include order placement, post-order activities, and collaboration with stakeholders. Ideal candidate thrives in a fast-paced environment with exceptional attention to detail.
Seeking a dynamic and experienced Support Manager to lead the integration and optimization of support services, develop processes, nurture talent, and ensure seamless resource allocation. Responsibilities include team integration, forecasting, capacity management, best practices development, team empowerment, and managerial duties. Company Bonterra aims to increase the giving rate as a percentage of GDP and offers end-to-end solutions for nonprofit and Fortune companies.
The Support Specialist, Workforce at Restaurant365 is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, conducting basic training, and managing customer relationships. The ideal candidate should have a background in payroll and HR systems, excel knowledge, strong attention to detail, and effective communication skills.
AlertMedia is seeking a Customer Support Specialist who will be responsible for promptly handling customer inquiries through phone, email, and live chat while maintaining professionalism. The ideal candidate values customer service, teamwork, and continuous learning. This is a remote position with weekday evening shifts (3pm-11pm CST).
The Client Experience Manager is responsible for managing and supporting RapidScale's customers throughout their lifecycle, focusing on retention, growth, and revenue generation. Duties include nurturing customer relationships, facilitating renewals, onboarding customers, and supporting sales efforts. Educational requirements include a Bachelor's degree and 2 years of related experience, or 6 years of experience in lieu of a degree. Strong communication, organizational, and time management skills are essential.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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