Account Executive, Mid Market
Duo Security is on a mission to end the era of passwords and democratize advanced security technologies to protect everyone. We're solving the biggest security challenge in the industry and want you to join us for the ride!
The Account Executive, Mid Market is responsible for selling Duo Security’s two-factor authentication product. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Integrity, vision, andpassion are essential for this role. The Inside Sales Account Executive should have very good technical knowledge and dealing with high transaction rate sales cycles is a bonus.
Job Responsibilities:
- Engage prospects that are generated various lead generation methods
- Identify decision makers within targeted leads to begin sales process
- Penetrate all targeted accounts and increase sales from within client base
- Demonstrate and present the Duo Security user experience via live web based demos
- Set up and deliver sales presentations, product/ service demonstrations, and other sales actions
- Ability to forecast accurately and build pipeline
- Where necessary, support marketing efforts such as trade shows, exhibits, and other events
- Make outbound follow-up calls to existing customers via telephone and e- mail cross-sell and up-sell
- Handle inbound, unsolicited prospect calls and convert them into sales
- Overcome objections of prospective customers
- Emphasize product/service features and benefits, quote prices, discuss terms, and prepare sales order forms and/or reports
- Enter new customer data and update changes to existing accounts in the corporate database
- Investigate and troubleshoot customer service issues
- Attend periodic sales training where applicable
- Appropriately communicate brand identity and corporate position
Requirements
- University or college degree in Computer Science, Marketing, or an acceptable combination of education and experience. Sales plus Technical background a plus
- 2 to 5 years of direct work experience in a sales or telesales capacity
- Technology Sales Experience
- Sales Experience in the Information Security market a bonus
- Sales experience in the SaaS based product market a bonus
- Good technical skills and the ability to understand and handle basic technical questions
- Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
- Solid experience in opportunity qualification, pre- call planning, call control, account development, forecasting, and time management
- Success in qualifying opportunities involving multiple key decision makers
- Strong problem identification and objection resolution skills
- Able to build and maintain lasting relationships with customers
- Exceptional verbal communication and presentation skills
- Excellent listening skills
- Strong written communication skills
- Self motivated, with high energy and an engaging level of enthusiasm
- Able to perform basic calculations and mathematical figures
- Ability to occasionally travel and attend sales events or exhibits
- Ability to work individually and as part of a team
- High level of integrity and work ethic
- Experience with using Salesforce.com or other CRM
You also…
- Embrace working with fun, quirky, enthusiastic people
- Love the rapid, unpredictable nature of a tech startup
- Share our commitment to innovation with a fierce dedication to make things happen
- Don't believe you have to live on the coast to work for a high-growth, tech startup