About Us:

Have you ever had the opportunity to impact the lives of millions of people in a meaningful way and help them enjoy time away with their friends and families building memories? 

That is what we do here at HomeAway.com, an Expedia Inc. company. We are the leading vacation rental website in the world with more than one million online bookable vacation rentals. Our mission is to make every vacation rental in the world available to every traveler in the world through our online marketplace and we're committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together. 

The Opportunity

This position is a sales and account management role responsible for growing revenue by achieving acquisition sales, retention, online reservations adoption, and upsell targets across all product types and tiers. This includes subscription, pay-per-booking, add-ons services, and online reservations sign ups, increasing inventory and boosting online booking inventory that supports the company’s revenue goals and strategic objectives while also representing and understanding the B&B’s’ needs.

Responsibilities include:

• Be able to clearly sell, sign-up and close all product features of the business from acquisition sales, retention, online reservations adoption, and upsells across all product types and tiers within market
• Manage lead generation for a specific geographic territory. 
• Follow up on leads generated via online sign-up process, marketing efforts and Expedia forwarding B&B leads.
• Working within outbound and inbound call queues and call campaigns in support of sales strategies/directives, and other marketing activities. All activity tracked in Salesforce and performance based on this activity.
• Be up-to-date on all promotions and special offers Marketing and Online Reservations are running for new listing sign-up, retention, upsells and third party distribution.
• Work with properties to increase their inventory offering to maximize sales opportunities for both the property and BBCOM.
• Some tradeshow attendance and workshop presentations maybe apply.
• May include some travel to various market visits to further build and nurture relationships with properties and associations.
• Pitch product offerings to B&B properties to boost connectivity to the online reservations program through Webervations and Rezovation software, ThinkRes, MyAllocator, and any additional connectivity partners we bring on in the future.
• Quickly grasp technology service solutions and maintain an understanding of our marketplace including competitive landscape
• Quickly identify prospect's needs, expectations and priorities and deliver a compelling reason for working with BedandBreakfast.com
• Manage existing customers in responding to their requests, develop BedandBreakfast.com network and product awareness
• Always maintain customer and prospects details and information updated into our CRM system
• Ensure productive and cross functional relationships between Customer Support and Marketing to guarantee a high quality of service (feedback loop) and address our customers’ requests to the right person, if needed 
• Escalate property issues to partner departments Customer Support (innkeeper support), Online Reservations support.

Required Skills & Experience:

• 1-5 years Sales experience. College/university or Masters degree; a plus but not required
• Consistent track record of achieving performance targets with a strong prospecting background
• Foreign language a plus (French preferred)

High impact personality:

• Intellectual agility, entrepreneurship, empathy in relationship, team player.
• Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven.
• Organization and time management skills, rigor, attention to details.
• Proven follow-up/persistence when facing challenging situations
• Ability to multi-task effectively; must be able to change gears quickly without skipping a beat.
• Sincere relationship builder; earns the confidence of others.
• Proficiency in English required 
• Ability to effectively communicate to various levels and through a variety of communication channels.

Benefits:

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• Competitive health and insurance benefits
• Competitive salary
• Paid vacation and sick time
• Vacation rental on a yearly basis (taxable benefit)
• Employee Stock Purchase Program
• Free snacks and beverages
• Frequent company update talks with our leadership team
• Free listing on HomeAway.com
• Electronic, adjustable stand-up desk
• Discounted Metro & Rail pass
• Casual dress

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