About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is looking for a curious, motivated, and consultative Account Executive who will be responsible for new business opportunities focusing on our Retail and D-to-C Enterprise accounts (>$500M eComm Revenue). You will be responsible for selling in a specific product line to existing and acquisition accounts.

You will be responsible for identifying opportunities, running the full sales cycle, growing revenue, and nurturing executive-level relationships for strategic Enterprise accounts.

Primary Duties of the Role:

• Own your territory by actively understanding whitespace and creating demand for a strong pipeline.
• Consistently achieve demand and revenue targets by selling in solutions to top qualified prospects.
• Being confident in defending and selling a high-ROI solution.
• Demonstrating the value propositions of our products and services.
• Drive strong discovery conversations with the customer in order to reveal pains and requirements.
• Convincing client’s IT personnel and being able to “talk shop” with them.
• Partnering with the client’s marketing and eCommerce teams and working through their organization to find the key decision makers.
• Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal.
• Demonstrate passion and energy both externally with the customer and internally with cross functional teams.
• Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the sales process.

Skills and Experience Necessary for the Role:

• 5+ years relative experience in software sales.
• Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to generate sales interest.
• Ability to generate, qualify, and execute opportunities in order to exceed revenue targets.
• Proven ability to articulate a vision that resonates with the customer and demonstrates value.
• Experience using two way discovery to uncover customer needs and matches solutions to those needs.
• Effectively create and articulate ROI in the negotiation process.
• Experience in developing relationships with strategic stakeholders.
• Strong communication and presentation skills.
• Demonstrated performance in a similar role achieving metrics.

#LI-Hybrid

#LI-MH1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.