AlertMedia Raises $15M to Grow Emergency Communication Platform

AlertMedia added nearly 250 companies to its customer base amid the COVID-19 pandemic. It plans to use this funding to innovate its platform and hire another 20 employees to meet this demand.

Written by Ellen Glover
Published on Apr. 08, 2020
AlertMedia Raises $15M to Grow Emergency Communication Platform
Austin-based AlertMedia raises $15 million to enable emergency communications amid COVID-19 pandemic
Image: Shutterstock

AlertMedia, an emergency communications startup out of Austin, announced Tuesday it closed on a $15 million Series C funding led by existing investors JMI Equity, Next Coast Ventures and Silverton Partners.

The company’s software allows organizations to send mass notifications to employees during critical events like severe weather, terror attacks, network outages or other disruptions. Once an alert is raised, the organization can use the platform to have two-way communications with employees via text and email.

Founded in 2013, AlertMedia says it works with more than 2,000 companies, including Greyhound and Walmart. Nearly 250 additional companies joined just last month due to the COVID-19 crisis.

As the outbreak evolved into a pandemic, a variety of companies, from restaurant chains to hospitals, have used the tool to keep employees abreast on any coronavirus-related updates. AlertMedia told the Austin American-Statesman that customers are now using the platform to send and receive messages with employees about operational changes and shift openings, as well as perform wellness checks and dispatch other vital communications.

“Communication is more important now than ever,” the company’s CEO Brian Cruver told AustinInno. “We have all types of essential businesses using AlertMedia: healthcare, grocery stores, restaurants, manufacturing, etc, and as you can imagine, they need our software to communicate operationally around closures, potential exposures to the virus, safety tips.”

Forbes reported that this funding came as the AlertMedia’s annualized recurring revenue increased from $16 million to $20 million over March.

AlertMedia says it plans to use this latest funding round to further innovate its product and make additional hires. AustinInno reported that the company plans to add another 20 people to its 150-person team.

“Right now, the AlertMedia team is working harder than ever to support companies around the world dealing with the COVID-19 pandemic,” Cruver said in a statement. “We are extremely grateful that our software can help organizations and their people during the pandemic.”

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