Director of Partner Management Zac Franz said it’s easy to be proud of the work he and his peers accomplish at insurance technology company ePayPolicy.
That’s because customers often share the impact ePayPolicy’s products have had on their businesses.
“Let’s be honest: It’s incredibly rare for someone to say they love their payment processor,” Franz said. “But when we talk to our customers, that’s exactly the word they use.”
While employees make an impact on ePayPolicy’s customers, they’re supported by the company’s non-hierarchical, transparent culture, which fosters professional growth. A true open-door policy makes it easy for employees to chat with executive leaders to share ideas, collaborate or ask for advice.
“Together, we’ve built an inclusive environment that doesn’t just foster collaboration — it develops the next generation of leaders,” Franz said.
Below, Franz shares more about what makes employees proud to work at ePayPolicy, how the company’s leaders foster trust and transparency, and how employees are empowered to grow.
ePayPolicy develops products that are designed to simplify payments for the insurance industry.
What practices make employees proud to work here?
At ePayPolicy, we do more than just boost our customers’ bottom lines — we give them their time back. We take immense pride in knowing our work genuinely improves both the professional and personal lives of our clients. Let’s be honest: It’s incredibly rare for someone to say they love their payment processor. But when we talk to our customers, that’s exactly the word they use. That’s the impact that drives us every single day.
“We take immense pride in knowing our work genuinely improves both the professional and personal lives of our clients.”
How do leaders build trust and ensure transparency?
One of our core values at ePayPolicy is “No Ego Amigo.” Simply put: Leave the ego at the door. We operate as a team of peers, meaning C-level executives are just accessible coworkers you can collaborate with, bounce ideas off of or approach for advice. Thanks to our true open-door policy, our leaders set a tone of mutual respect that flows through the entire company. Together, we’ve built an inclusive environment that doesn’t just foster collaboration — it develops the next generation of leaders.
How do employees describe ePayPolicy’s reputation inside and outside the organization?
Our reputation at ePayPolicy starts with the incredible feedback we get from our customers. Knowing how much they value our impact creates a trickle-down effect of immense pride and happiness throughout the organization. We love what we do, and it shows. We’re proud to cultivate a “promote-from-within” culture where dedication is recognized and rewarded quickly. By building an environment truly conducive to professional development, we’ve created a passionate team of “lifers” who want to stay, thrive and grow their careers with us.
