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Fintech • Professional Services • Sales • Financial Services
Provide empathetic customer support to members through phone and email, assisting with onboarding, account setup, questions, and personalized financial guidance. Document interactions accurately, handle high-volume inbound calls, collaborate with teammates, and work scheduled shifts between 6 a.m. and 8 p.m. The role is fully remote, with optional office work in Tempe, Arizona, and offers career progression opportunities.
Fintech • Professional Services • Sales • Financial Services
Guide customers with significant unsecured debt through personalized debt resolution solutions. Manage a high-value sales pipeline, conduct consultative financial conversations, explain program options and outcomes, prioritize follow-ups, and close opportunities within one or two calls while meeting sales goals.
