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Advantest
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Provide sales leadership in a territory to maximize growth, revenue, and profit efficiently. Develop sales plans, coordinate with business units and third parties, prioritize focus/resource allocation, and drive global customer teams to achieve sales targets and high satisfaction.
Lead quality assurance and testing efforts for the Application Hub. Develop test plans, manage automated testing frameworks, collaborate with stakeholders, document testing processes, and support software engineering processes. Participate in on-call duties and conduct root cause analyses.
Lead a team working on next generation ATE solutions and semiconductor devices, supporting customers in High Performance Compute. Develop test methods for digital devices on the 93k platform, transition from ST7 to ST8, and support customers on debugging and resolving SmarTest SW issues. Collaborate with internal and external teams on customer requirements and pre-sales activities.
The Program Manager will be responsible for managing project plans, coordinating with internal and external teams, driving effective meetings, resolving issues, and ensuring timely project completion. They will also review project status with customers and management teams, and implement engineering change orders (ECOs) when needed.
Provide efficient and professional customer support for key customers in North, Central, and South America. Manage service requests, evaluate support needs, and communicate effectively with internal teams. Must have 4 years of experience in a customer success environment and proficiency in Microsoft Office 365 tools.