Support and implement integration technologies for customers, troubleshoot issues, collaborate with internal teams, and monitor system functionality to enhance customer experiences.

The Technology Communications Specialist II develops and maintains technical documentation for Advarra software, collaborating with stakeholders and producing clear, audience-focused content.

The Business Systems Analyst serves as a liaison between business teams and the Business Systems team, translating business needs into system requirements and facilitating process improvements in clinical research operations.

The Client Engagement Manager manages client relationships post-award, ensuring software adoption and client satisfaction while supporting renewals and addressing risks.