Jobs at Ashby

Design and implement polished UI/UX and reusable components, expand and maintain the design system, collaborate with product engineers, ship frontend features using TypeScript and React, and iterate quickly based on user feedback.

Design and implement production-quality UI and components by combining visual design and frontend engineering. Improve and extend the in-house design system, ship end-to-end features, iterate quickly with user feedback, and collaborate closely with product and engineering teams to solve large-scale UX problems for Ashbys customer base.

Sell Ashby's talent acquisition platform to mid-market customers in Pacific/Central time zones. Manage full sales cycle with emphasis on new logo acquisition, pipeline generation, demos, closing >$50k ACV deals, account expansion, CRM discipline, and self-sourcing at least 30% of pipeline.

Senior product-focused software engineer who owns large product areas end-to-end: research, write specs and wireframes, design abstractions, implement full-stack features, collaborate with PM/design/infra, and ship high-quality, scalable user-facing functionality.

Design and implement user-facing features end-to-end, improve and expand the design system, collaborate with product engineers and designers, ship fast, gather user feedback, and iterate on UI/UX for a high-scale recruiting product.

Manage and grow multiple engineering teams (3–5 direct reports, hire 3–5 more), coach engineers to own large, loosely defined projects, provide feedback on specs, occasionally code/debug in the codebase, and lead department-wide initiatives to improve engineering practices (reviews, interviews, demo data, developer experience).

Own full sales cycle for enterprise accounts in Eastern/Central time zones, focusing on new logo acquisition via inbound/outbound. Source pipeline, engage executives, close large (>$100K ARR) deals, coordinate with Solutions Engineering, manage a small set of expansion accounts, maintain CRM, and travel occasionally for events and on-sites.

Design and own Ashby’s value-selling motion: build impact assessment frameworks and tooling, support enterprise pre-sales deals and executive conversations, enable SE and CSM teams, and ensure customers realize and retain promised outcomes.

Lead and deliver revenue outcomes for Enterprise segment in West Americas by scaling and coaching Enterprise AEs, managing complex rip-and-replace deals, aligning cross-functional teams (Product, Marketing, SEs, PS), hiring and onboarding top talent, and establishing a repeatable enterprise go-to-market and sales methodology.

Own and ship end-to-end product features across the stack. Research, write specs, design wireframes, build implementations, collaborate with PMs and designers, and create reusable building blocks and abstractions.

Lead product design across a large desktop SaaS surface: own ambiguous projects end-to-end, set design standards, consult with PMs/engineers, build the design system, produce Figma artifacts and spec docs, and drive usability improvements through heuristics and customer input.

Lead end-to-end product design for Ashby92s desktop SaaS: own features, consult with engineers and PMs, craft interactions and visuals, write design specs, and build/maintain the design system using heuristics and occasional user research.

Manage end-to-end implementations for strategic (enterprise) customers, develop and execute implementation plans, configure complex B2B SaaS workflows and integrations, drive change management, advise on best practices, measure outcomes with data, and collaborate cross-functionally to ensure timely, successful onboarding and customer value realization.

Build and own Ashby’s Workforce Management function: forecast demand, model capacity scenarios, design global schedules, create dashboards and insights, and partner cross-functionally to balance SLAs, team flexibility, and strategic initiatives. Influence hiring and regional strategy while enabling a tenured, technical Support team to contribute beyond ticket work.

Provide day-to-day technical support for a complex B2B SaaS product: troubleshoot integrations and configurations, resolve tickets end-to-end, communicate clearly with varied audiences, escalate appropriately, and contribute to projects that improve support workflows and automation. Participate in a rotating schedule requiring one weekend day.

Manage a book of ~20 strategic enterprise customers to drive product adoption, retention, and customer health. Become a product and domain expert, tailor configurations and training, multi-thread across stakeholders, and partner with Sales, Product, Marketing, and Ops to scale playbooks and outcomes.

Manage a ~60-account mid-market book to drive adoption, retention, and expansion of Ashby. Deliver product trainings, strategic guidance, and partnership reviews; become a product and domain expert; collaborate cross-functionally to advocate for customers and improve workflows, integrations, and long-term value realization.

Lead pre-sales scoping and design for enterprise implementations, create and negotiate Statements of Work, ensure smooth Sales-to-Professional Services handoffs, participate in early lifecycle kickoff, refine PS go-to-market motions, and partner with Sales and Solutions Engineering to increase win rates and accelerate time-to-value for enterprise customers.

Lead strategy and tactical operations for Customer Success by designing processes, reporting, and tooling to improve customer health, retention, and revenue. Partner cross-functionally to support planning, capacity modeling, onboarding, lifecycle mapping, and change management. Deliver analysis of NRR/GRR, churn, adoption, and health scores to inform CS strategy and operational improvements.

Lead and grow a Support Engineering team that resolves complex product issues, integrations, and data workflows. Define escalation and triage practices, build scalable diagnostics and internal tools, collaborate closely with Engineering and Product, mentor engineers on debugging, logs, and database querying, and create repeatable processes to improve customer outcomes and support efficiency.