Jobs at Berkeley Research Group

Owns the roadmap and delivery for a defined B2B software product area. Responsibilities include prioritizing features, creating requirements, coordinating engineering, design, QA, project management, and client teams, facilitating Agile ceremonies, leading launches and change management, monitoring product metrics, and incorporating customer insights into product decisions. The role also mentors junior product managers and drives alignment with product strategy and business objectives.

Manages key client accounts for a healthcare technology company, serving as a trusted advisor and primary contact. Responsibilities include nurturing relationships, improving satisfaction and retention, identifying account expansion opportunities without sales prospecting, developing account plans, coordinating issue resolution, analyzing account data, preparing reports, and presenting strategic recommendations. The role requires experience with major pharmaceutical companies, executive-level relationship management, organizational change adoption, and communicating measurable business value.

Leads cybersecurity and AI risk consulting engagements, including maturity assessments, strategic roadmaps, governance, third-party risk, cyber resilience, benchmarking, risk quantification, and executive reporting. Manages scope, schedules, resources, quality, and client relationships while translating technical findings into business recommendations. Supports business development, proposals, engagement scoping, thought leadership, methodology development, and mentoring junior staff. Requires at least four years of cybersecurity, technology risk, or enterprise risk consulting experience.

Lead end-to-end product design for complex, data-driven healthcare platforms. Translate concepts into user flows, wireframes, prototypes, high-fidelity mockups, and implementation specifications. Advocate for user needs, present design insights, influence product direction, and collaborate with technical and cross-functional teams. Coach designers, facilitate critiques and pairing, improve design processes, and uphold quality standards while balancing business goals and technical constraints.

The Senior Accountant supports monthly close and controllership activities, including revenue recognition under ASC 606, general ledger analysis, reconciliations, journal entries, variance analysis, audit schedules, sales tax returns, and accounting policy documentation. The role requires collaboration across departments, strong analytical and organizational skills, advanced Excel proficiency, and knowledge of US GAAP in a fast-paced environment.

Leads internal data analysis projects, identifies business opportunities and risks, delivers strategic insights to leadership, manages junior analysts, develops dashboards, and improves data quality across company platforms. The role requires translating quantitative findings for nontechnical audiences and applying healthcare or pharmaceutical dataset experience to strategic decision-making.

Provide chat, email, and phone support for healthcare software users, including inquiry triage, issue prioritization, escalation, case follow-up, and resolution. Serve as a subject matter expert on software workflows and pharmaceutical manufacturer policies, while maintaining SLAs and documentation standards. Contribute to incident response reviews, knowledge base development, process improvement, client launches, and onboarding materials.

Design, build, and maintain highly available cloud-native systems. Improve reliability through automation, CI/CD, Kubernetes, observability, and incident management. Collaborate with developers, security, and product teams to define SLOs, implement self-healing, debug production issues, and ensure secure deployments.

Design and implement a virtual access layer to enable remote use of a physical AI lab, building scalable, secure infrastructure to process 100,000+ documents/day with LLMs, optimize GPU/LLM throughput, provide customizable interfaces, implement authentication/access controls, and lead projects from design to production.

Manage a defined product area: set priorities, own roadmap, run agile ceremonies, partner with engineering/design/client teams, drive launches, change management, and define success metrics to deliver scalable B2B solutions.