BigCommerce

Work with a product manager to define features, acceptance scenarios, and test cases. Advocate for customer experience through consistency and simplicity. Work with engineers to ensure test cases are reflected in code and automated tests. Identify opportunities to use end to end tests to provide greater value and confidence around software. Advocate for practices and tools that promote quality, such as solution design, effective unit testing, static analysis, etc. Identify relevant quality metrics for the team like error rates and thresholds. Advocate for, implement and monitor tools that provide alerting on those metrics. Investigate defects and produce minimum viable test cases to reproduce them. Support frequent deployments to production. Help foster a culture of pride and obsession around delivering quality software.

BigCommerce is looking for an Accounting Manager who is a passionate, high energy accounting leader to manage the periodic financial close and assist in overseeing other areas related to financial reporting and SEC filings. This position will be responsible for coordinating and executing the month-end, quarter-end, and year-end close. The Accounting Manager will work closely with teams in Austin, TX and off-shore and will be an integral part of the Finance organization. Evaluating new transactions, applying technical accounting standards, and understanding transaction processes is an important part of this job.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce is looking for a world-class Director of Digital Marketing with a history of winning in B2B SaaS across SMBs, mid-market, and enterprise segments. We are seeking an experienced, hands-on, strategic digital marketing leader

BigCommerce named a ”Best Place to Work" in Australia, a “Best and Brightest” place to work in San Francisco, and a “Best Place to Work” in Austin, is looking for a full-time Manager, Site Reliability Engineering to join our San Francisco, CA or Austin, TX office. The Manager, Site Reliability Engineering will be part of the team responsible for ensuring the Bigcommerce platform is available, reliable, and performant. As the Manager of Site

BigCommerce, named a 2018 Best Place to Work in Austin, is searching for a Digital Marketing Specialist to join our team. Reporting to the Digital Director, this is an entry-level role. If you are a fast learner and passionate about launching a career in Digital Marketing, this is the role for you. The Digital Marketing Specialist will join our growing, global Paid Digital team supporting our Paid Search, Social Media and Affiliate Marketing Managers. You will get hands-on experience across PPC, Display, Programmatic, Social Media and Affiliate Marketing. The ideal candidate will have familiarity and some experience in platforms such as Google AdWords, Facebook or Instagram through previous employment, internships or other experience. The right candidate exhibits a true passion for becoming an expert digital marketer, is detailed oriented with excellent communication and people skills.

Build template-based web pages using Craft CMS for digital marketing campaigns, product-marketing and partner teams. Assist in building A/B tests for web pages and lead generation flows, requiring basic javascript knowledge. Assist in adding features and optimizations to the BigCommerce Blog based on WordPress. Support continuous improvement efforts for search engine optimization (SEO) and website usability as well as web publishing best practices (e.g. formatting, editing, technical/systemic considerations). Collaborate closely with the Web Strategy Manager, Marketing and Product teams to ensure that project tasks are completed on time. Create and edit content following established style guidelines. Evaluate content for relevance, clarity and timeliness. Coordinate with Design team as needed for development of image assets and to ensure brand compliance and consistency.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2017/2018/2019 Best Place to Work in Austin, is looking for a talented Videographer to join our team in our Austin Four Points Office. You will play a vital role in the creation, production, and development of video

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce is looking for a Payroll Specialist to deliver global payroll administration. Under general direction from the Senior Director, People Operations & Talent Acquisition, this position is responsible for execution of all tasks

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2018 Best Place to Work in Austin, is searching for a Digital Project manager to join our team. Reporting to the Sr. Digital Strategy Manager, you will support key digital and web initiatives for the company,

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. Are you a person who loves learning and wants to take your SEO skills to the next level? Do you enjoy creating and scaling processes from the ground up? Do you enjoy coming up with innovative strategies to drive link acquisition? BigCo

As a Technical Account Manager based in our Austin Four Points Office you will operate as the lead technical point of contact for any and all matters specific to your customers and advise some of the most exciting and fastest growing merchants in eCommerce. By developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors you will offer industry leading advocacy, drive client revenue growth, and help our clients Sell More!!

The Sr. Analyst, Business Strategy must be a quantitative thinker to partner with our finance organization to analyze strategy and drive operational improvements across the business. This role will work closely with finance leadership to quantify growth opportunities and help guide our data-driven decision making.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. As the leading ecommerce platform in the known universe, we have a lot of stories to tell. BigCommerce has experienced extremely fast growth over the past few years with amazing clients who are building awesome brands and partnerships

Drives sales revenue through new client acquisition specific to the small/emerging-business level. Educate clients on the BigCommerce value proposition - explains pricing, plans and which will make the client most successful. Actively manage the sales process, including positioning, presentation/demonstration of the product, and closing warm leads generated by marketing and sales development. Be the expert - Provide eCommerce industry information to clients regarding web design, online marketing (SEO, PPC, Email Marketing, Google Analytics), e-commerce strategies, etc. Achieve your sales targets and performance metrics. Be organized - maintain a CRM with a high volume of leads and effectively manage an account set, keep detailed and accurate notes of all sales related activities. Think like a CEO - communicate with the management team and team members to increase client satisfaction and conversion and drive overall sales improvements.

In this role, you’ll help empower our merchants to quickly and easily manage their business and optimize ways for them to sell their products more effectively. You’ll work closely with other engineers, UI designers, and product managers to help define stories, assess the scope and technical concerns as well as advocate for best practices that improve software quality.

BigCommerce is looking for a talented Project Manager to join our design team! Designers at BigCommerce are responsible for the creation and maintenance of high-quality, publication ready content in support of our merchant and partner engagement goals. While designers collaborate with all teams at BigCommerce, the relationship between Marketing and Design will be critical for the success of this role. You will be trusted to aid design in delivering content on effectively and on time. 

We are looking for a driven, Desktop Support Engineer II to join our IT team in Austin, TX to ensure that core IT operations are supported, maintained, and constantly improving. As a key member of our team, you will work with our IT Administrators & Infrastructure teams and Key Stakeholders to provide world-class support to our employees. 

Reporting to our Chief Development Office, the Director, Strategic Business Development will have an incredible impact on the ongoing success of the company. Strategic Business Development (SBD) drives 30% of BigCommerce revenue through partnerships with leading payment and technology solution providers. This high-performing team leader will be instrumental in creating and leading operational excellence for the team, will build and manage the framework of our partnerships with third party solutions, will conduct significant volume of business development to add world-class third party solutions to our platform, and will lead the internal and external partner/partnership enablement across BigCommerce. SBD exists to create merchant value through world-class partnerships, and to drive the future innovation in revenue generation at BigCommerce. This experienced tech/ecomm/SaaS executive will be challenged with identifying areas of revenue growth through partnerships, working closely with the SBD partnership teams and senior leadership. 

The Copywriter helps our merchants and partners make informed decisions about e-commerce solutions, playing a critical role in the success of our Marketing. This highly creative and driven individual must be extremely collaborative and flexible to meet the demands of an ever-changing environment. 

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. We are looking for an experienced HR professional to provide both strategic and hands-on support to clients across all of our offices globally. This role reports to the Senior Director, People & Culture and is responsible for multiple

The Tax and Equity Staff Accountant will be responsible for tax compliance support, assist with various tax planning projects, equity related matters, and various Accounting operation duties (account reconciliations, period close, etc.). The ideal candidate is self-motivated, passionate about Accounting and Tax, and hungry to grow professionally.

The Senior HR Operations Project Manager will be a part the HR Operations team based in Austin. This is a strategic and hands-on role that will provide leadership to drive key HR strategic initiatives. Reporting to the Senior Director of People Operations & Talent Acquisition, the Senior People Operations Project Manager will play a key role in evolving HR Operations in regards to compliance and governance while effectively drive HR projects.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.BigCommerce is looking for a Recruiting Coordinator to support our Talent Acquisition team. You'll be working within a fast-paced environment where you will be exposed to many facets of Human Resources and gain valuable insight into how each function supports our business operations. The right candidate will possess excellent organizational skills, is a self-directed learner and has a positive customer-first mindset. This is a contract position with an anticipated 6 month engagement

The Manager, People Administration leads the People Administration team based in Austin. In addition to management responsibilities, this is a strategic and hands-on role that will provide leadership to drive key strategic initiatives. Reporting to the Senior Director of People Operations & Talent Acquisition, the Manager, People Administration will play a key role in evolving People Administration in regards to compliance and governance.

BigCommerce is seeking candidates for a Director, Global Human Resources. The Director will lead and implement BigCommerce’s strategy to retain and develop talent and seek to develop/maintain an employee-oriented, high-performance culture that emphasizes excellence and collaboration. The successful candidate will be responsible for establishing policies and best practices for the organization, and leading the HRBP team. This person will also be responsible for leadership across all BigCommerce sites, both domestically and internationally.

BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Reporting to the Director, Sales Engineering & Solutions Architecture, you’ll leverage your deep industry and solution knowledge to both engage and educate our largest or most complex merchant prospects and inspire and level-up the overall capabilities of the greater Sales Engineering team. Your efforts will help our Mid-Market and Named Account Executives achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth.

BigCommerce, named a "Best Place to Work" in Austin 2019 is looking for a Paid Social Marketing Manager. At BigCommerce, you’ll have the opportunity to positively influence the trajectory of a billion dollar company in a trillion dollar industry. You must have a proven track record of consistently exceeding goals driving MRR and revenue growth through competitive and high-performing Paid Social efforts. This role will allow you to work across the entire marketing group; including the Digital, Product, Automation, Creative and Content teams.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.  We are looking for a full-time Lead Software Engineer to join us in the exciting and rapidly growing e-commerce industry. By joining this team, you will be helping to take our platform to the next level by building beautiful and

This is an exciting opportunity for a passionate, high energy internal controls professional to join our team at our Austin, Texas headquarters. This newly created position will be responsible for implementing and maintaining our internal controls management system and establishing the internal controls necessary to support the business initiatives. This role will work closely with members of the accounting team, finance team, business managers, and control owners, and will also make presentations to senior management.

As a Partner Manager you will help build a world-class Technology Partner ecosystem to support the needs of our merchants. The primary responsibilities of this Partner Manager are to manage and grow the partner relationships in the BigCommerce App Marketplace by working across the organization to implement scalable programs that ensure both partner and BigCommerce growth and success. This role will be measured against a set of success criteria, including SaaS Other revenue growth, net new MRR growth, and process alignment.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce is looking for a technically savvy, process-oriented, data-driven marketer whose focus is on growth by working directly on customer acquisition through content strategy, prioritization and creation. You must have a proven

Use empathy and design thinking to create user-centric solutions for complex UX problems. Drive user research and discovery workshops to generate insights and define problem statements. In collaboration with product management and engineering, define UX strategies for new product experiences. Lead and execute design across the entire product lifecycle and multiple product launches. Collaborate with UX and visual designers from other teams and offices to ensure our solutions are consistent and familiar. Lead user-based research to ensure our product meets market, user, and design quality-markers. Contribute to our Design Language System and React component library. Own all aspects of the design process from concept to executio

The VP, Mid-Market will develop and execute B2B campaigns and manage large, cross-functional groups. You are data-driven, refining programs to continually improve KPI’s. You’ve worked across a variety of acquisition channels including digital, email, events, and partner creating cohesive campaigns to deliver outstanding merchant experiences. You are a strong partner to our sales teams, ensuring marketing always delivers the highest quality leads, shortening time-to-close, making sales efforts more effective, and driving revenue.

As an Associate Partner Manager, you will help nurture a world-class Technology Partner ecosystem to support the needs of our merchants. The primary responsibilities of this role are to manage and grow our tiered partner relationships in the following sectors: Back Office, B2B, PIM, CMS and Hosting. You will work cross-functionally to implement successful programs that ensure both partner and BigCommerce growth and success. This role will be measured against a set of success criteria, including SaaS Other revenue growth, net new MRR growth, and partner satisfaction.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.  We are looking for a full-time Software Engineer II, Ruby to join us in the exciting and rapidly growing e-commerce industry. The BigCommerce Engineering team is on a mission to build the leading SaaS ecommerce platform. Our global