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Join Bonterra Tech as a Customer Support Specialist to provide exceptional support for their software products. Collaborate with internal teams and organizations to ensure seamless customer experiences and timely issue resolution. Utilize CRM tools and technical expertise to drive customer satisfaction and positive impact in the social good sector.
The Vice President of UX & Design at Bonterra is responsible for leading product design strategy, defining design philosophy, expressing brand principles, promoting inclusive design, cultivating collaboration, optimizing team health, overseeing design operations, championing design thinking, building continuous discovery practices, and driving innovation. This role ensures that user experience is a top priority and aligns with company goals and values.
Renewal Specialist responsible for managing the renewal process, fostering client relationships, and identifying upselling opportunities. Requires 1 year of B2B SaaS renewals experience. Preferred skills include driving renewals with predictability and managing clients with Salesforce.com.