Bounteous Offices

Manage and grow consumer client accounts as the primary liaison, strengthening relationships, retention, satisfaction, and revenue. Develop strategic account plans, identify opportunities, lead statements of work and onboarding, coordinate contracts and collections, and guide digital initiatives from planning through delivery. Provide client reporting, analytics, scorecards, and consultation while partnering with internal teams on solutions, pitches, negotiations, and business expansion. Promote information security, privacy, and data protection practices.

Leads strategic healthcare client accounts and drives revenue growth, executive relationships, delivery success, and client satisfaction. Develops multi-year account strategies spanning digital transformation, marketing technology, AI, and enterprise modernization. Oversees commercial performance, forecasting, margins, contracts, and risk. Partners with business development, consulting, engineering, delivery, and technology teams to shape solutions and pursue opportunities. Advises C-suite stakeholders, manages technology alliances, leads executive reviews, and mentors cross-functional teams.

Owns end-to-end solution architecture for a major client account, including target-state design, roadmaps, application architecture, APIs, integrations, cloud infrastructure, and non-functional requirements. Defends architectural decisions to executive stakeholders, approves high-level designs, enforces technical standards, evaluates AI-agentic development tools, and directs AI coding agents for technical validation. Mentors architects, manages cross-cutting risks, and ensures security and privacy compliance across delivery workstreams.