Jobs at Branch (branch.io)

Manage a focused portfolio of global, strategic accounts as a trusted advisor. Own lifecycle, governance, adoption, retention, and expansion; orchestrate cross-functional teams; design AI-powered customer programs and playbooks; lead executive reviews, consolidation/build-vs-buy conversations, and renewal/upsell motions; quantify ROI and drive adoption across regions while supporting technical issue resolution and acting as the primary customer liaison.

The Principal Product Operations Manager will lead product operations, integrating AI tools, optimizing processes, and driving cross-functional initiatives to enhance product development and customer experience.

The role focuses on consulting for performance marketing, ensuring data-driven marketing strategies, optimizing ad spend and managing relationships between brands and agencies.