Jobs at Braze

The Financial Analyst II will serve as the FP&A business partner to the CIO organization. Responsibilities include technology budgeting, forecasting, long-range planning, financial modeling, variance analysis, monthly close support, reporting on cloud and infrastructure investments, and presenting insights to finance and technology leadership. The role also supports scenario analysis, cost optimization, contract analysis, and strategic technology initiatives.

Manage and expand relationships with emerging enterprise customers by identifying cross-sell and upsell opportunities, partnering with account executives and internal teams, and closing opportunities up to $75,000. Analyze product usage, coordinate feature adoption, achieve quarterly upsell and renewal targets, and engage customers onsite occasionally. The role requires SaaS sales or account management experience, quota-carrying experience, enterprise selling skills, executive presentation abilities, and CRM proficiency.

Prospect and qualify enterprise (5,000+ employee) accounts through outbound outreach to generate meetings for Enterprise AEs. Research accounts, craft personalized messaging, collaborate on territory strategy, and maintain accurate activity and pipeline data in Salesforce while meeting monthly meeting and pipeline targets.

Own and evolve Braze’s ML platform for globally scaled training pipelines, model serving, deployment, orchestration, and observability. Lead complex infrastructure initiatives, improve reliability and cost efficiency, manage incident response, and establish production quality standards. Partner across teams, shape technical strategy, mentor senior engineers and data scientists, and connect platform decisions to customer and business outcomes.

Lead the roadmap and commercial outcomes for Braze’s Content Cards and Banners products. Drive customer adoption, faster content creation, AI-assisted authoring, API programmability, reliability, performance, and observability at massive scale. Partner with engineering, design, SDK, sales, support, and enterprise customers while defining product strategy, measurement baselines, technical priorities, and investment tradeoffs. This senior individual contributor role requires strong technical judgment, customer focus, commercial fluency, and cross-functional influence.

Build and scale full-stack systems for Braze’s Cloud Data Ingestion and Data Transformation platforms. Develop scalable web applications, primarily on the back end while delivering front-end experiences. Drive architectural decisions and technical strategy, process high volumes of data, and contribute to automated pipelines, asynchronous processing, and ETL systems. Collaborate in an agile environment to deliver reliable features that improve customer data integration and platform growth.

Own the technical architecture and roadmap for enterprise IAM centered on Okta. Design and improve SSO, authentication, lifecycle management, identity governance, access reviews, provisioning, and least-privilege controls. Build integrations with Workday and enterprise applications using APIs, scripting, Terraform, and automation. Strengthen SOX controls, reliability, documentation, and deployment practices while serving as a senior escalation point and mentoring engineers.

Lead a small GTM product marketing team to turn product messaging into field-ready narratives, enable sales/partners/customers, build playbooks and partner GTM motions, use AI to scale work, and measure impact on pipeline, adoption, and deal velocity.

Serve as a trusted technical advisor during the sales process for Braze’s commercial customers. Lead product demonstrations, communicate technical value, position BrazeAI capabilities, and provide strategic guidance across customer types and markets. Partner with sales, marketing, security, product, and other teams while applying expertise in pre-sales consulting, sales engineering, or customer success. The role requires strong communication, technical curiosity, and travel of up to 50% during peak periods.

Leads the enterprise Customer Success organization, managing multiple teams and people managers across locations. Owns customer retention, expansion, adoption, advocacy, KPI achievement, executive relationships, escalations, and customer satisfaction. Partners with Sales, Services, Product, and internal stakeholders to improve processes, demonstrate customer value, and drive commercial outcomes. Responsible for hiring, team development, performance management, organizational efficiency, and strategic direction as part of the senior leadership team.

Own Braze’s global agency and systems integrator partnerships, strategy, partner certification, enablement, delivery quality, joint solution development, and executive relationships. Lead and expand a global Partner Account Director team, establish partnership standards across regions, oversee platinum-tier relationships, and collaborate with Partner Services, Partner Sales, Technology, and Partner Experience. Use Salesforce, Crossbeam, Clari, and Looker to monitor partner-sourced pipeline, implementation quality, retention, and growth.

Drive enterprise sales and growth for Braze AI by engaging senior customer stakeholders, leading AI solution discussions, quantifying business impact, supporting proofs of value, enabling sales colleagues, and communicating customer needs to product and marketing teams. The role requires strong executive presence, business acumen, technical curiosity, relationship-building, structured execution, and at least five years of relevant experience in enterprise sales, consulting, marketing technology, AI, or marketing.

Leads global teams spanning value consulting, proposal writing, program management, and partnership solutions. The role oversees managers and regional leads, establishes priorities, manages cross-functional dependencies, develops operating processes and metrics, supports enterprise deals and RFPs, and reports program impact to executive leadership. It also owns organizational scaling, hiring plans, global process consistency, and alignment with Sales, Solutions Consulting, Product Marketing, and Partnerships.

The Account Executive will prospect, pursue, and close new enterprise SaaS business within Media, Entertainment, Gaming, and Sports. Responsibilities include developing relationships with digital-first brands, presenting personalized customer engagement solutions, navigating complex buying organizations, identifying decision-makers, accelerating sales cycles, and meeting quotas. The role also involves collaborating with Marketing and Sales Enablement on lead generation strategy and leveraging Salesforce, social networks, and industry connections to drive growth.

Leads the Landing Pages engineering team and product, overseeing architecture, scalable web experiences, APIs, integrations, reporting, and product growth. Partners with product and design to prioritize features, validate usage, and increase adoption. Recruits, coaches, and retains engineers; establishes team vision, goals, and processes; guides major technical decisions; and contributes code where strategically valuable.

Manage and expand a portfolio of strategic enterprise accounts while pursuing new business across media, entertainment, gaming, sports, and related industries. Build C-suite relationships, provide industry thought leadership, execute consultative value selling, develop multi-threaded account strategies, collaborate cross-functionally, and manage pipeline forecasting using Salesforce and Clari. Retain high-value customers, identify expansion opportunities, prospect for new enterprise logos, and navigate complex organizations and dynamic M&A environments.

Own product marketing for Braze Decisioning Studio, including positioning, messaging, launches, competitive strategy, pricing and packaging input, field enablement, customer insights, and portfolio narrative. The role translates complex AI and data infrastructure concepts for technical and business audiences, influences product roadmaps, partners across Product, Engineering, Sales, and Marketing, and measures success through pipeline, adoption, expansion, and competitive win rates.

Leads end-to-end development of production machine learning systems, including model training, serving, lifecycle management, and high-throughput APIs. Drives technical vision, distributed ML platform initiatives, cross-team programs, engineering quality, and mentorship. Designs predictive and generative AI solutions at scale, ensuring reliability, cost efficiency, and alignment with customer and business outcomes.

Drive regional partner development across AMER for strategic technology partners including AWS, Google Cloud, Snowflake, Databricks, and Shopify. Execute joint go-to-market programs, grow AWS Marketplace revenue, manage partner funding and incentives, enable partner and Braze sales teams, and maintain accurate pipeline, forecasts, referrals, and marketplace data in Salesforce. Success is measured by pipeline growth, marketplace transaction volume, field engagement, and sourced or influenced revenue.

Manage high-value enterprise accounts while pursuing strategic net-new clients. Build C-suite relationships, conduct consultative and value-based selling, expand accounts, prospect through outbound efforts, educate clients on industry trends, and collaborate cross-functionally to deliver strong customer experiences. Use Salesforce.com, Clari, and CRM tools to manage pipelines and maintain accurate forecasts.