Search the 9 jobs at Cockroach Labs

The Senior Customer Success Manager at Cockroach Labs is responsible for onboarding customers, ensuring their successful use of CockroachDB, and driving expansion through excellent customer service and program management skills. They will identify customer needs, facilitate training, and liaise with support and sales teams to enhance customer experience and increase ARR.

Senior Corporate Sales Representative responsible for driving sales motions, conducting demos, developing customer relationships, and managing revenue performance. Requires 3-5 years of experience in B2B software sales and sales methodology training. Position based in Austin, TX.

The Senior Staff Technical Instructor will deliver and develop instructor-led training for CockroachDB, create curriculum materials, evaluate training needs, and enhance courses based on student feedback. The role requires a solid background in software development and a passion for teaching others about database technology.

The Security Engineering Internship involves assisting in monitoring security incidents, conducting vulnerability scans, participating in security reviews, developing security tools, and collaborating with teams to improve security. Interns will also create documentation and have regular meetings with mentors for feedback.

The Deal Desk Analyst role involves supporting sales teams with pricing and deal structuring for complex transactions, collaborating with various departments such as finance and legal, and ensuring compliance with sales processes. Key responsibilities include providing analytical support, facilitating contract processes, and maintaining relationships with business partners to expedite approvals.

The Account Executive will target and close new business for CockroachDB, utilizing a value-oriented sales methodology. Responsibilities include nurturing inbound leads, prospecting, managing the sales cycle, and building relationships with customers. Success will be measured by meeting sales goals, maintaining forecasts, and developing account strategies.

The Senior Technical Support Engineer will assist customers with CockroachDB, developing expertise to improve product offerings, and partnering with various teams. Responsibilities include customer support, developing documentation, and managing technical issues through collaboration with engineering.

The Senior Customer Success Manager at Cockroach Labs is responsible for ensuring a best-in-class experience for customers, managing onboarding and adoption processes, identifying training needs, and driving customer success through the effective use of CockroachDB. This role requires collaboration with sales and technical teams, as well as the ability to manage multiple workstreams and resolve customer issues effectively.

The Senior Technical Support Engineer will provide extraordinary service for both Self-Service and Enterprise customers, support various deployment models, develop technical expertise in CockroachDB, recognize customer issue patterns, and collaborate with different teams to improve product and offerings.