Cyncly Benefits Overview

Manage flooring-industry client accounts as the primary liaison, strengthening relationships, driving software adoption, identifying upsell and new-lead opportunities, and achieving sales quotas. Responsibilities include documenting interactions in Salesforce, attending client meetings, trade shows, training, and sales events, and maintaining travel schedules. The role requires B2B sales or account management experience, customer-focused communication, and travel several times per year.

Lead and own global hosting and infrastructure operations across cloud (Azure), co-location, and hybrid environments. Manage major incident response, reliability, capacity planning, M&A infrastructure integrations, core infrastructure projects, security/compliance (SOC2, GDPR), and a distributed hosting operations team. Drive observability, automation, and DR readiness while partnering with enterprise architecture, security, and senior leadership to deliver scalable, secure hosting services.

Lead creation and stewardship of a scalable, token-driven design system across the product portfolio. Build Figma component libraries and token architecture, document component specs and accessibility requirements, partner with front-end engineers to implement WCAG 2.1 AA–compliant components, run audits and roadmaps, establish governance and contribution workflows, evangelize the system internally, and mentor/shape the design systems function.