Dealerware
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Dealerware Offices
Dealerware is headquartered in Austin.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
To support operational effectiveness, team collaboration, and company culture, we require all hybrid employees to work onsite in the Austin, TX office at least two days per week on Tuesdays and Thursdays.
Typical time on-site:
2 days a week
U.S. Office Locations
Austin
Team members are offered a seat and a warm welcome in our collaborative headquarters in the heart of downtown Austin, TX, whenever it suits their workday needs or preferences.
Recently posted jobs
Automotive • Software • Transportation
Provide first-level B2B SaaS customer support through phone, chat, and email. Troubleshoot dealership and product issues, manage high-volume cases, maintain accurate ticket records, meet SLAs and KPIs, and improve support documentation and processes. Collaborate with Product and Engineering to resolve issues and advocate for customer needs. The role requires strong communication, empathy, organization, analytical problem-solving, and technical product troubleshooting skills.
