Dragos Offices

Owns the Dragos Platform’s release architecture, packaging, documentation, communications, and delivery across on-premises, cloud-hosted, customer-hosted, and hybrid environments. Manages cloud vendor relationships, coordinates release mechanisms and schedules, develops reference architectures, and partners with Engineering, Product Marketing, Support, Customer Success, and customers to prioritize deployment capabilities and ensure reliable releases.

Manage accounts receivable operations, including complex invoicing, collections, billing issue resolution, customer statements, aging reports, and month-end close support. Investigate discrepancies, coordinate with internal teams, maintain collection records, support credit policies and audits, and ensure compliance with accounting controls. The role requires strong Excel skills, attention to detail, independent judgment, and experience with billing and collections processes.

Leads and mentors a product security engineering team while remaining hands-on. Owns certification, accreditation, DISA STIG hardening, SOC 2, ISO 27001, audit readiness, vulnerability remediation, security tooling, and authorization initiatives. Coordinates with Compliance, Legal, Sales Engineering, and customers; tracks remediation SLAs and certification posture; establishes evidence collection processes; and translates technical security strategy into an executable roadmap.