Jobs at Dscout

Lead Dscout's global renewals function and Renewal Manager team. Own renewals pipeline, forecast retention and churn, develop proactive renewal and churn-prevention strategies, collaborate with Sales and Customer Success, and continuously improve processes and KPIs to maximize customer retention and revenue.

Lead customer success and research efforts: train and advise customers on Dscout, design and run qualitative research projects, drive adoption and expansion, manage 1–3 Research Advisors, and surface customer feedback to Product.