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Information Technology
Manage, administer, enhance, and optimize enterprise ServiceNow environments across development, test, and production. Responsibilities include upgrades, patches, cloning, releases, security configuration, MID Server and API integrations, monitoring, troubleshooting, disaster recovery, automation, ServiceNow development, documentation, and operational support. The role partners with infrastructure, cloud, security, networking, and application teams while providing technical leadership and mentoring.
Information Technology
Leads business advisory and development strategy, manages business development professionals, builds client relationships, identifies growth opportunities, and supports market expansion. Analyzes market, competitor, regulatory, and technology trends to guide decisions, while partnering with sales, marketing, and senior leadership to achieve revenue targets and strengthen client offerings.
Information Technology
Lead the strategy, roadmap, backlog, and shared capabilities for an insurance SaaS platform. Manage APIs, integrations, cloud services, AI and data services, design systems, reusable architecture, and partner ecosystems. Lead a team of 4–8 product professionals, establish KPIs, optimize platform performance and adoption, and collaborate with Engineering, Architecture, Sales, Marketing, and Operations. Drive long-term strategy, innovation, investment prioritization, product launches, and go-to-market execution.
Information Technology
Own the Insurance Services product roadmap, backlog, priorities, and release plans. Lead customer discovery, requirements gathering, process modeling, user story development, and business process re-engineering. Partner with architecture, engineering, delivery, operations, and customer teams to define API-first, microservices-based, cloud-enabled solutions. Manage dependencies, risks, stakeholder alignment, modernization initiatives, and delivery execution while supporting customer adoption, demonstrations, and strategic engagements.
Information Technology
The Associate Manager Infrastructure Services will oversee technical operations involving Windows Server, Linux, and AWS, manage projects, mentor staff, and ensure system security and compliance.
Information Technology
Lead architecture strategy for Assure Smart Apps across ServiceNow and the DXC Assure Platform. Design scalable, secure, reusable platform and integration patterns, define API-first and event-driven solutions, enforce governance and best practices, mentor architects, and drive modernization, observability, and operational excellence for enterprise insurance deployments.
