Jobs at eBay

Leads cross-functional platform governance initiatives from strategy through execution, coordinating policy, product, operations, engineering, legal, and customer-facing teams. Establishes plans, governance forums, decision frameworks, milestones, risk tracking, and success measures. Improves item policy oversight, automated and human control performance, enforcement experiences, operating rhythms, and scalable execution mechanisms. Translates performance data, quality reviews, incidents, and operational feedback into structured requirements, action plans, and roadmap recommendations.

Supports eBay’s Shipping and Authentication initiatives through market sizing, competitive benchmarking, financial modeling, scenario planning, and business performance reporting. Partners with operations, product, strategy, and finance teams to evaluate investments, monitor metrics, identify risks, resolve blockers, and improve financial visibility and unit economics across global logistics and authentication programs.

Supports legal department operations by managing vendors and law firms, coordinating onboarding, reviewing invoices, analyzing billing data, preparing reports and dashboards, improving workflows with AI, maintaining intranet and collaboration sites, and managing legal team projects.

As Director of AI Change Enablement at eBay, you will lead the AI transformation strategy, drive change management, and ensure employee adoption of AI initiatives across the enterprise, acting as a strategic partner to leadership.

Set multi-year strategy and roadmaps for eBay’s global platform, aligning company goals with platform adoption, modernization, migrations, and new capabilities. Lead complex cross-organizational initiatives, advise senior executives, evaluate technical tradeoffs, track adoption and service health, and guide investment decisions. Partner with engineering and architecture leaders on scalability, reliability, security, and maintainability while mentoring product managers and scaling responsible AI-enabled capabilities.

Leads eBay’s global Cloud Traffic Engineering organization, setting strategy and architecture for edge traffic management, load balancing, service mesh, routing, and multi-region networking. Improves reliability, performance, resilience, security, developer velocity, and cost efficiency through AI-driven automation and NoOps practices. Manages senior technical talent, establishes operational standards, and influences infrastructure, security, SRE, and application engineering teams across global locations.

Investigate and respond to cybersecurity incidents, analyze threats and security logs, develop defensive controls, conduct digital forensics, research vulnerabilities, and collaborate with security and legal teams. The role requires rotating 24/7 shift coverage, including weekends and holidays, with expertise in multiple security operations domains.

Design, develop, and maintain solutions for efficient network traffic management while optimizing system performance and ensuring scalable, secure operations using C++ and Go on Kubernetes.

Design, build, and operate high-assurance cryptographic services and libraries (encryption, signatures, key management, PKI) for large-scale distributed systems. Integrate cryptography into Java services (JCA/JCE, J2EE), work with hardware-backed modules (PKCS#11, KMIP, TPM 2.0), lead threat modeling and security reviews, and improve performance, scalability, and resilience of cryptographic operations.

Build and operate data products, scalable pipelines, and ML-ready features from traffic telemetry. Develop analytics for anomaly detection, incident prediction, capacity forecasting, and traffic attribution. Create dashboards for platform performance, implement data quality and monitoring practices, and apply statistical techniques to identify reliability and traffic patterns. Collaborate with engineering, SRE, platform, application, and product teams to improve scalability, observability, and decision-making.

Owns the product strategy and roadmap for shared platform services supporting eBay teams. Translates business and technical needs into priorities, coordinates cross-team commitments, identifies adoption barriers and capability gaps, evaluates technical options, and tracks outcomes through adoption, migrations, service health, operational efficiency, and customer impact. Partners with engineering, architecture, product, and executive leaders while identifying responsible AI capabilities that improve delivery and business results.

Lead security compliance assessments and remediation across eBay businesses. Advise stakeholders on controls and standards (PCI, SOC 2, ISO, NIST), manage audits and evidence collection, develop remediation programs, generate reports, and drive organizational adoption of security controls and process improvements.

Lead technical product execution for eBay's Anaplan financial planning solution. Design, build, and optimize connected planning models, manage integrations and data quality, guide consultants and model builders, support planning cycles, drive performance and UX improvements, and collaborate with Finance and Technology on roadmap, releases, and production readiness.

Build and deploy production-grade AI, ML, and intelligent automation solutions for Finance use cases. Design scalable systems, data pipelines, automation workflows, web apps, and intelligent agents; collaborate with Finance, Product, Engineering, and IT to deliver, monitor, and scale solutions that improve efficiency and controls.

Manage complex indirect tax matters across eBay’s Americas businesses. Provide U.S. sales and use tax guidance, research legislation, assess tax implications of products and operating models, support audits and controversy matters, and lead tax implementation with Product, Engineering, Finance, Legal, and other teams. Drive nexus analyses, registrations, voluntary disclosure efforts, M&A integration, internal audits, process improvements, documentation, controls, and scalable tax technology solutions.

The role involves financial analysis and accounting tasks, budgeting, forecasting, reporting, collaboration with teams, and operational improvements.

Own products that ensure eBay meets global product safety and marketplace compliance requirements. Translate legal and regulatory policy into scalable detection, enforcement, and seller-facing workflows. Partner with Policy, Legal, Risk, Engineering, Data Science, and Operations to build automated controls, risk models, and intuitive seller experiences that reduce false positives and minimize friction for legitimate sellers.

The OFAC and Sanctions Analyst supports eBay's Sanctions Compliance Program, focusing on subsidiary integration, project management, and risk identification, while ensuring compliance with OFAC regulations.

Lead product-focused delivery and continuous improvement of eBay's learning technology ecosystem (centered on Workday Learning). Define requirements, configure and integrate platforms, use data and AI to personalize learning, build reports and dashboards, provide production support, partner with stakeholders and vendors, and support adoption, compliance, and documentation.

Partner with Payroll, People Operations, IT, and vendors to design, build, and support Workday-centered payroll integrations, automation, reports, and custom Workday Extend applications, ensuring compliance, data quality, and operational efficiency.