Jobs at Ensono

Provide 24/7 technical support for CICS TS and related OEM products on IBM z/OS mainframes. Responsibilities include fulfilling customer service orders, troubleshooting, installing and maintaining software, supporting operating system upgrades, customer migrations, disaster recovery, product fixes, and ITSM change control. The role requires collaboration across functional teams, project support, schedule management, and occasional weekend or on-call work.

Drive strategic growth, client satisfaction, and long-term partnerships across an enterprise client portfolio. Manage senior client relationships, identify opportunities, lead proposals and negotiations, forecast sales pipelines, and close complex technology and managed-services deals. Partner with architecture, client success, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor, communicate technology value to executives, and mentor sales talent.

Lead mainframe capacity planning for client IBM Z environments. Analyze performance, workloads, utilization, and system availability; develop forecasts, capacity plans, KPIs, and automation; assess impacts across z/OS and supporting subsystems; support architecture reviews, migrations, technology refreshes, and incidents; and mentor team members while driving technical strategy and continuous improvement.

Owns quota-bearing sales growth for application managed services and hybrid cloud solutions. Partners with account executives, architects, delivery, product, and marketing teams to identify opportunities, shape solution strategies, lead discovery and executive engagements, develop proposals and business cases, and close complex technology sales. Advises clients on application modernization, cloud, DevOps, managed services, and intelligent automation while providing market insight, forecasting, mentoring, and cross-functional sales leadership.

Provides 24/7 technical support for CICS TS and related OEM products on z/OS mainframes. Responsibilities include fulfilling service orders, troubleshooting, installing and maintaining software, applying fixes, performing upgrades, supporting customer migrations and disaster recovery, and preparing systems for operating system upgrades. The role requires collaboration across teams, adherence to ITSM change controls, and occasional on-call, overtime, and weekend work.

Leads complex enterprise technology programs and strategic client engagements across the software development lifecycle. Advises senior stakeholders, establishes delivery methodologies and governance, manages budgets, risks, dependencies, and commercial performance, and oversees distributed cross-functional teams. The role also supports business transformation, presales, proposals, delivery-center strategy, continuous improvement, mentoring, and adoption of emerging technologies such as AI-enabled delivery tools.

Lead strategic relationships and revenue growth across an enterprise client portfolio. Develop executive partnerships, identify opportunities, manage complex sales cycles, lead proposals and negotiations, forecast pipelines, and align technology solutions to client objectives. Collaborate with architecture, client success, operations, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor while mentoring sales talent and driving client satisfaction and long-term partnerships.

Administer and support mainframe storage infrastructure, including DASD, tape, virtual tape, encryption, replication, backup, and disaster recovery. Manage storage pools across customers and LPARs, diagnose problems, perform migrations and data recovery, execute hardware and software refreshes, and participate in data center migrations and DR tests. The role also involves customer and vendor interaction, project coordination, and mentoring storage team members.

Provides 24/7 client support for IBM z/OS mainframe environments, specializing in CICS TS, WebSphere Application Server, and related OEM products. Responsibilities include software installation, maintenance, upgrades, troubleshooting, performance monitoring, tuning, migrations, disaster recovery support, hardware coordination, and operating system upgrade preparation. The role also supports customer projects, implements product fixes, follows ITSM change controls, and provides technical guidance across teams.

Provides 24/7 premium support for client IMS environments on IBM z/OS. Responsibilities include IMS systems programming and database administration, troubleshooting production issues, installing and maintaining OEM software, managing parallel sysplex configurations, supporting client migrations and disaster recovery, evaluating changes, resolving performance issues, and following ITSM change-control procedures. The role also advises clients on IMS upgrades, utilities, database structures, logging, tracing, and operational best practices.

Provides premium MQ and mainframe software support for z/OS clients, including customer service orders, incident resolution, installations, upgrades, product maintenance, migrations, operating system preparation, and disaster recovery activities. The role requires extensive CICS TS and OEM product expertise, SMP/E experience, independent problem-solving, customer communication, and participation in on-call, overtime, and weekend support schedules.

Administer, upgrade, optimize, and support Software AG ADABAS/Natural mainframe database environments. Responsibilities include database design and maintenance, backups and restores, performance and space monitoring, reorganizations, disaster recovery, production troubleshooting, vendor coordination, client onboarding, documentation, change management, and scheduled 24x7 on-call support.

Provides technical leadership for mainframe automation architecture, development, integration, and performance improvement. Designs scalable solutions across z/OS environments and automation platforms, reduces manual intervention through automated corrective actions, and guides agile engineering practices. Evaluates tool effectiveness, identifies systemic gaps, and drives enhancements for proactive issue detection. The role requires strong mainframe programming expertise, technical leadership, collaboration, and problem-solving skills.

Provides senior-level z/OS systems programming for installation, configuration, customization, maintenance, monitoring, tuning, and troubleshooting of mainframe operating systems and software. Handles incidents, changes, problem resolution, vendor communication, on-call support, and technical projects. Requires expertise in z/OS components, SMP/E, JES2, PARMLIB, USS, TSO/ISPF, SDSF, JCL, security, and enterprise mainframe operations.

Supports and maintains mainframe hardware, including microcode, processor, storage, DASD, and tape configurations. Handles migrations, replication, disaster recovery, incident resolution, vendor escalations, and 24/7 on-call service restoration. Develops automation, tools, documentation, and standardized processes while supporting multiple clients in a leveraged environment. Performs ITIL change management, provides technical consulting, analyzes subsystem performance, and mentors team members.

Administer, upgrade, tune, monitor, and troubleshoot CA Datacom database environments for multiple clients. Responsibilities include database design and maintenance, performance optimization, backups and restores, disaster recovery, security, space monitoring, reorganizations, client onboarding, vendor coordination, documentation, change management, and 24x7 scheduled on-call support. The role also requires writing, debugging, and tuning SQL and supporting CA Datacom-related products.

Provides DB2 systems programming and administration for mainframe z/OS client environments. Responsibilities include DB2 upgrades, configuration, tuning, backups, restores, reorganizations, security support, disaster recovery, migrations, performance analysis, production troubleshooting, and 24/7 on-call support. The role also supports customer service orders, change control, technical transitions, and collaboration with vendors and project managers.

Plans, installs, configures, tests, administers, maintains, and troubleshoots mainframe network software and interfaces. Supports VTAM, TCP/IP, FTP, SFTP, and related systems across client environments. Monitors performance and availability, manages changes and problems according to ITIL processes, documents resolutions, improves efficiency through automation, coordinates with clients and vendors, and supports upgrades, product implementation, and system programming projects.

Accelerates growth for Ensono’s hybrid cloud managed services portfolio by partnering with account executives, developing pipeline, shaping complex opportunities, and supporting deal closure. Acts as a subject matter expert in hybrid cloud, infrastructure, modernization, and managed services. Leads discovery sessions, workshops, solution positioning, proposals, business cases, executive presentations, forecasting, and cross-functional sales execution while capturing market intelligence and mentoring sellers.

Leads the mainframe systems programming organization and oversees client delivery projects involving hardware and software lifecycle management across z/OS environments. Manages teams supporting monitoring, scheduling, databases, storage, and related mainframe technologies. Sets strategic direction, manages stakeholders, supports presales and solutioning, drives audits and business outcomes, and develops managers and technical talent.