Jobs at Filigran

Own the customer lifecycle for Americas customers, including onboarding, adoption, training, renewals, and retention. Build proactive relationships, identify expansion opportunities with Sales, coordinate issue resolution, collaborate with Support, Product, and Engineering, collect customer feedback, and use success metrics to guide engagement strategies. The role is remote in the United States and requires strong technical aptitude in cybersecurity SaaS tools.

Lead, coach, and develop North American Account Executives while driving enterprise revenue growth. Responsibilities include territory planning, pipeline generation, deal strategy, negotiation, forecasting, MEDDPICC execution, CRM hygiene, strategic deal support, talent recruitment, and sales process improvement. The role partners with Solutions Engineering, Marketing, Customer Success, Product, Engineering, and Partners, and uses AI tools to improve sales productivity. It is a hands-on, remote-first leadership position focused on complex B2B enterprise software sales.

Own full enterprise sales cycle across North America, build territory strategy, generate outbound pipeline, close $200K+ ARR deals, leverage AI tools for prospecting, apply MEDDIC, collaborate with Solutions Engineering, Customer Success, Marketing, Product, and Partners to drive long-term customer value.

Manage full customer lifecycle for North American customers—onboarding, adoption, training, renewals—while building proactive relationships, coordinating with support/engineering/product, tracking success metrics, and supporting upsell opportunities.